Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured. We will rectify our faults and negligence without any additional cost. We are committed to make our customers 100% satisfaction.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Whatever they ask, I completely listen to them patiently and reply in a simple and logical manner. I am happy to share my knowledge

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a qualified, experienced and trustworthy person. I am committed to my work and profession. I believe in the relationship with the people not with the material benefits

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

" Your customer doesn't care how much you know until they know how much you care"  Yes, we focus and work hard on our client's needs. Our team of accountants, financial advisers and bookkeepers are focused and driven to provide our clients with at most satisfaction.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Structure of the entity (e.g. employee, sole trader, partnership, trust, and company) 2. Number of the source of income or types of activities 3. Annual Turnover  4. Number of employees 5. Reporting obligations 6. Specific needs, if any

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1. Keep your records properly  Tip 2. Send us the full required details in the beginning  Tip 3. Refer a Friend and Contact us before we contact you

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

QUICK SAVINGS FOR ONEFLARE CUSTOMERS!!!... If you initiate to us make a deal, we will you a 10% discount on the total fee. If refer us to your friends and family, we will give you a 15% referral fee on the total cost of the job. If you have any questions, please do not hesitate to contact us

Question 8

What makes your pricing competitive?

Accepted Answer

We operate on a fixed fee model that is agreed with the client upfront so there are no unexpected bills. We met our client’s expectations using the latest technology and ERPs which help us to reduce the overhead costs.

Question 9

How do you normally charge for your service?

Accepted Answer

We price our clients according to their requirements and requests. Our first consultation is free of charge and we are happy to come to you and have a productive face to face conversation.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We focus on providing advice along with tax compliance to small and medium businesses. We also specialise in SMSF (Self-Managed Superannuation Fund) compliance and administration

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Exceptionally talented Accountant(CPA, FTI) and a Registered Tax Agent with several years of experience in Accounting, Bookkeeping, Business Advisory, Tax Planning, and Tax preparation for all types of entities (Individuals, Sole Traders, Partnership, Trust, Company and Self-Managed Super Funds). Hi

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