Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have full public liability insurance and we are so focussed on happy customers that if something wasn't done right, we will do everything we can to redo it. We just want you to be happy.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I married a chef! And i realised i had been entertaining since I was a small child and I just loved the dynamic nature of it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My favourite wedding story was in a rural setting on a 43 degree summer day and the generator failed! So no oven, air con or lights! We moved the party outside. the music went acoustic and we jumped on the BBQ instead. It was such a nice vibe and the guests were so understanding.

Question 4

What do you like most about your job?

Accepted Answer

The variety and the problem solving! We love making things easy for our customers and being part of special occasions.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What else may I expect to have to pay? Sometimes a low quote may appear low but costs escalate as time goes on. We are very transparent with our pricing and the initial consultation process means that we get the end vision right. And we tell you exactly what we give you in a very details proposal.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge? It's a very hard question to answer as we like to work in with what you need. We have hundreds of menus available and all our prices are visible and transparent and this allows us to really listen to what is most important to you when we make a suggestion. We are very collaborative.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We care enormously for our customers and we understand that you may not have done this before. We love being helpful and making suggestions that suit your needs. We like doing this after getting to know you and we find a quick chat really is the best way. 5 minutes on the phone is all it we need

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because we really care! We are passionate about helping you find the right menu to suit your catering needs. We offer many flexible options and have created a very easy to use shopping cart so you can see all of our options in an easy to use format.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your preferred dining style  Guest numbers Date and time  A budget range you are comfortable with so we can work within parameters that you are happy with and not suggest things that are too high or low.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 - Have a think about the elements of your party that you (or a friend) are happy to do yourselves. 2 - What are the expectations of your guests? You may not need as much food if your party starts at 8pm vs 6pm.... as an example 3 -Quite often time is money. And we really do save you time!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Platter of our delicious choc chip brownie with your first order! Free Sample Box for our first time corporate clients 5% off Food Hugs card allows you to save when you get organised

Question 12

What makes your pricing competitive?

Accepted Answer

We have a varied menu base which covers multiple dining styles and that allows us to get creative when working on a menu budget for you. We make catering so easy and ready to enjoy so you don't the added charge of staff if that's not what you need. If it is, we will connect you with the best hospitality agency in Melbourne. We believe in today flexibility.

Question 13

How do you normally charge for your service?

Accepted Answer

Most menus are charged per person. Our platters are charged by the platter. We will help you work out exactly the right amount you need to cater for your group.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Catering delivered to you ready to enjoy, beautifully presented and packaged.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a wonderful team of professional chefs. We live to make great food and unforgettable food experiences

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Business contact details

Opening hours

Business description

Accepted payment methods

Browse catering experts by suburb

Services

Qualifications

Add your review

Reviews (2)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Your Private Chef Unforgettable Food Experiences