Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured and all our work is guaranteed. We take pride in delivering high-quality finishes and stand behind the durability and workmanship of every project we complete. Your peace of mind is important to us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I’ve been a painter and decorator for over 20 years, but after overcoming personal challenges, I decided to specialise in epoxy flooring. I wanted a fresh start doing something I’m passionate about creating durable, modern finishes that completely transform the look of places. I trained professionally to ensure I deliver high quality results every time.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my favourite projects was transforming an old garage for a retired couple in Newcastle. They were after a clean, low maintenance space to store their classic car. After applying a flake epoxy floor, they were blown away by how much brighter and newer the space felt. They called it their “showroom” and referred me to two neighbours after!

Question 4

What do you like most about your job?

Accepted Answer

What I enjoy most is seeing the transformation and the customers reaction. Whether its a garage, home interior, or workshop floor, turning a worn space into something clean, modern, and durable is incredibly satisfying. I also love the hands on aspect there is something rewarding about working hard and seeing the results come to life.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Customers should hire me because I bring over 20 years of hands on experience, a genuine passion for quality finishes, and a personal commitment to every job I take on. I’ve invested in specialised epoxy flooring training to ensure the results are both durable and visually striking. I’m fully insured, reliable, and I treat every project big or small with the same care and attention to detail. For me, it’s not just about getting the job done, it’s about exceeding expectations and building trust through honest, professional service.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before I can provide an accurate quote, I need to know a few key details such as the size and condition of the area, the type of surface (e.g. concrete or previously coated), and the kind of finish the customer is after, whether it’s plain epoxy, decorative flake, or something custom. It’s also helpful to know if any surface repairs are needed, whether the space is indoors or outdoors, and how accessible the site is. To make things easier, there’s a handy online quote form available on the contact page of my website where customers can quickly submit this information.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, I specialise equally in all three core services I offer: epoxy floor coatings, residential painting, and airless spray finishes. While they each have their unique techniques, they’re all closely related in one key way, preparation is absolutely vital. A high quality, long lasting finish in any of these services depends on meticulous surface prep, which is where my experience and attention to detail really shine. I’ve invested in professional training and bring years of hands-on expertise to ensure every job is completed to the highest standard.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 20 years of experience as a professional painter and decorator, with a focus on high quality finishes and long lasting results. In recent years, I’ve specialised in epoxy flooring, completing industry training with premium suppliers to ensure I meet the highest standards in surface preparation, application, and coating systems. My skills also include airless spraying and residential painting, giving me a versatile edge across both decorative and protective finishes. Combined with my hands-on experience, attention to detail, and commitment to customer satisfaction, I’m confident I deliver work that stands out and lasts.

Woodward Decorative Finishes

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Are you an insured business and do you guarantee your work?

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