Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Wired Life holds all applicable industry insurances including Public Liability. We also provide a lifetime warranty on all of our labour; this way if something goes wrong due to a fault of ours, it will be rectified.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We provide an experienced and personalised service. We are neat, professional and provide a wide range of services. We are a one call service when it comes to cabling and electronics for your home or business.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The most common information that we need to know so that we can provide you with the most accurate quote are listed below: - Single Storey or Double - Tiled Roof or Tin - Single Brick Veneer or Double Brick - Is the cabling you want added going to an external wall or internal

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The most important information that will immediately help us best help you is to know the following: - Single level or 2 Storey home? - Tin roof or Tile? - A clear outline of what it is that you would like us to achieve for you.

Question 5

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive; however the most important aspect is that we provide quality materials with warranty and make sure that everything is installed as if we were working on our own homes.

Question 6

How do you normally charge for your service?

Accepted Answer

We asses the job as to what is involved and price accordingly. That way, if the job takes longer than expected then the client is not charged more unnecessarily.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

A specialty of my company is to provide cabling to connect to optic fibre networks like the NBN, Telstra Velocity, Opticomm, Multinet, ClubCom etc. We also provide this as a retrofit option if someone has forgotten to cable your newly completed home.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of my team hold Open Cabling, Security, & Electrical licences, so you can be assured that we are following all rules and regulations; which is extremely important.

Wired Life

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