Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have 10 Million cover in Public Liability insurance that is current and maintained.  For a wedding booking I have a standard contract that applies mainly to Uncle Johnny not having his eyes open for that important shot. This I can not prevent however I do check each shot to ensure it is what I wanted. My contract also ensures that the client is presented the final work in a timely manner. For weddings who have family members or friends who can not make it, I will upload the images to my share web space so that all involved can see the images online. All my work is copyrighted to myself but also I ensure full rights to the clients as well. They are their pics and they should have them. I do NOT put my copyright labels all over my work so my client has to see me for prints. The client is the co-owner of the work, that is my policy. I have never had any client unhappy with my work so yes, it is of a high standard and I warranty that. Steven Modra weddingphotosa

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been a photographer for 25 years now. I always used cameras for work but over the last 10 years I updated all my equipment and have kept the current model of either Nikon or Canon and Sony and Nikon for Video. I just enjoy the work and it is very rewarding when presenting the clients with the finished work. Steven Modra weddingphotosa

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This story is not that happy actually. But I relay it to you as it touched me and made me feel as though I was able to give someone some form of comfort in a time of great sadness. I did a shoot for a large commercial entity at the Adelaide Entertainment Center. I was to shoot all the displays and then various people who were in attendance and later the dinner.I happened to pick out an attractive couple who were obviously very close. I took a lovely image of them and went on my way. About two weeks later I received a phone call from the young lady wanting to know if she could have that image immediately. I asked her what was the rush as I was working through some 700 images. She then informed me that she was at her mother in laws home and that I had taken the only picture of them together and that the young man I had pictured her with had been killed in a car accident. She rang me to see if she could have the photograph because his funeral was that day. Well, I printed, emailed and delivered her image and with my heartfelt condolences.  I know this may not be the usual experience but it is one I remember and still feel as though I was able to offer that young lady some comfort from my efforts as a pro photographer. Steven Modra weddingphotosa

Question 4

What do you like most about your job?

Accepted Answer

I enjoy meeting new clients and getting a feel for what they are hoping to get from their photographic experience. I always like to include some "value added" to top off a great shoot. Steven Modra weddingphotosa

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Clients should always ask what experience the perspective photographer has had and always try to substantiate their claims. The last thing you want is to pay good money and get a rubbish or disappionting result. Often these events can not be redone and it is unfortunately a fact that some people can not deliver. Try to engage the photographer in conversation and see how the feel is. They need to be on the same page as you are if they are to deliver on your photographic needs. Steven Modra weddingphotosa

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers often ask, : can I fit it in and that is because a lot of the commercial shoots I do are on a short notice basis. I then have to select and book models, locations, security if required etc etc. Another common question is what are the costs, I generally cost our weddings for instance as an hourly rate with a setup surcharge. I usually offset those costs somewhat for the client by way of including a photo-book, a very nice album with a full set of prints mounted within, and a selection of A4 or A3 photo prints as a complementary thank you for the booking and for entrusting me with their photographic or video requirements.  Steven Modra weddingphotosa

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I pride myself on honesty and reliability especially where someone else is trusting me to deliver. I have always ensured that my responsibility to my client is treated in the highest regard as I believe my clients deserve that level of service and integrity. Steven Modra weddingphotosa

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have been in the photographic industry for over 25 years. I am a creative person who enjoys capturing your special event so that you and your friends can look back and enjoy those wonderfull moments over and over. I have full HD video as well as Pro Digital Photographic equipment to offer as well as an in house 24" Epson Wide format 7900 Pro Photo Printer. I can also offer poster size portraits to my clients to further enhance the professional service I provide. When you engage WeddingPhotoSA I will meet with you prior to your photo assignment and discuss what you would like and what you can expect as well as any technical requirements that may be needed. For instance, you may want Post Production done on key photographs. This is not an unusual request so remember, you are the client and I wish to deliver a quality experience for you so that you can enjoy the moments we capture and not have to worry about my part.  You should also be assured that I have had years of experience in all forms of photography, Corporate, Personal, Industrial, Medical, Art Forms, Port Folio, Promotional, Fashion and the list goes on. I look forward to being of service and thanks for reading this blog from me. Steven Modra weddingphotosa

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I like to talk with the client in depth to determine a variety of elements that go into a productive shoot. The location or locations are important. Parking at those locations need to be identifies. Is there a list of key images that the client may want on top of the usual requirements. How many people may be attending. What is the estimation on the time they will need the photographic service for. And what am I going to include in my quote.  This may be a second shooter or a set of complementary A4 or A3 Full colour photo prints. Or even both. Steven Modra weddingphotosa

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ Do some homework and choose the right photographer. 2/ Remember you are the client and what you want is what should be happening. Try not to be drawn into a service that somehow creeps up to way more than you were originality quoted. Some people seem to think that a quote is a starting point, It is not. 3/ Let the photographer work with you to plan the shoot part of your event, the when and wheres and who of the images. This can save you and the photographer time and at the end of the day, money. Hope these hints help Steven Modra weddingphotosa

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special Offer for OneFlare Customers Yes !  For any wedding booking that comes via OneFlare, I will include a Weddingbook Photo Album with a full master set of mounted prints as well as either, 3 x A3 Photo prints or 6 x A4 Photo prints. These will be included as a thank you for the booking from me. Value $280.00 With Compliments ! Steven Modra weddingphotosa

Question 12

What makes your pricing competitive?

Accepted Answer

Value for money. That simple. With me you will get the years of experience I have to apply to each and every image I produce at your event. You will receive $ 280 worth of complementary items if booking via OneFlare, And finally. you can book with confidence and enjoy your event because the photographics will be taken care of by myself and my second shooters allowing you to experience the event with a little less stress....if that is possible   ;) Steven Modra weddingphotosa

Question 13

How do you normally charge for your service?

Accepted Answer

I usually have a set fee structure for certain types of events. This can vary with all the different requirements that come my way at times. The charges are either hourly based with consideration to travel  and any expenses that my pop up.  For commercial shoots I sometimes base the charges on a "per Image" basis with a "set-up" fee. There is also the option for "post production" charges but I tend to include these in the quoted costings. I will add this however, once I submit a quote, that is the costings. Unless something very unforeseen by either myself or the client comes along to complicate the situation, my policy is, the quote is the quote, not a starting point. Steven Modra weddingphotosa

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I do various types of photographic and video shoots. I do like to cover Weddings. The personal interaction is very rewarding particularly when presenting the final work to the clients. I also am active in the Commercial Photographic marketplace where I shoot various models with products or clothing. I have also had medical equipment and technical shoots both studio and onsite. I have done work with Wine makers as well. I feel I am very capable of producing good work from fine art to motor sports. I have the equipment and the know how. Steven Modra weddingphotosa

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been a photographer for over 20 years now and still enjoy all the technology and artistry that photographics and videography offer. The wonderful memories you can capture for your clients make it worth while. I find it very satisfying to present a full post production enriched photo book to clients and look on with them as they rediscover their special event. I have always maintained the latest and the best top end equipment for my craft and this is evident in the quality of my work. I also have a printing studio where I can create large prints for my clients. This together with the latest photographic equipment as well as 20 plus years of experience, are testament to the quality of service I am able to provide. Steven Modra weddingphotosa

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