Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is guaranteed to be insured as we do not belive in unbalanced safety for anyone, we expect all businesses that we do business with to be insured, it is to be expected. We 100% guarantee our work and if it is not done to customer satisfaction, you can be sure to call and we can make arrangements to fix the problem.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a local business, we know how the community is like and what they expect. Uno Glass is passionate about the work we do and we try to know our customers and let them know us as we are a friendly staff and community people just like you.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We are not only interested in getting the job done, a lot of care and joy goes into doing the jobs we do. We also provide quick and reliable labor which is quicker and cheaper then the competition. (est. 2004)

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The number one typical thing to know is the sizing of the glass that needs to be replaced as our glaziers need to buy the materials to have the job done efficiently. We also need to know the location, so we can prepare a suitable time to work with the customer.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The customer can do the following to save money: 1. Measure the sizing of the glass to be replaced to save the glazier time. 2. Have a clean and safe area for the workers to work in if the job is to be done. 3. Always compare rates with the competition.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The bigger the job, you can guarantee that Uno Glass will always subsidize payments for Oneflare customers.

Question 7

What makes your pricing competitive?

Accepted Answer

Since the Australian economy can be unreliable at times, we make our pricing cheap and fairly priced as many people need quick and efficient service for an affordable price which the competition often neglects to see as they are business driven and Uno Glass is for the people.

Question 8

How do you normally charge for your service?

Accepted Answer

We compare prices with the competition on a regular basis and make sure our prices are cheaper or reasonably priced, to make the customer satisfied in our services.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our major work lies in domestic and commercial glazing and aluminum.  An example is things such as shopfronts and windows/doors. We do not provide services for cars.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Uno Glass workers have a Tafe certificate in Glass and Glazing as well as a certificate in Aluminum. It is also a priority for all workers to have a certificate of safety in the workplace, both for the customer and the worker.

Uno Glass

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