Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I am fully insured and take great pride in my work. While I do my best to ensure accuracy and reliability in all bookkeeping services, I stand behind my work and am committed to addressing any issues that may arise. My goal is to provide the best service possible and ensure your peace of mind.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

At this time, I do not require clients to share their COVID-19 vaccination status. My priority is to provide a safe and comfortable environment for both you and your business. If you have any specific health and safety concerns, I am happy to discuss them and accommodate your preferences.

Question 3

How did you decide to get into your line of work?

Accepted Answer

I decided to get into bookkeeping because I’ve always had a strong interest in numbers and organisation. After working in an accounting firm as an admin and gaining hands-on experience in bookkeeping, I realised how much I enjoyed helping businesses stay organised. Becoming a business owner was a natural next step for me, and now I get to combine my passion for numbers with the flexibility that comes with running my own business, especially as a new mom.

Question 4

What do you like most about your job?

Accepted Answer

What I love most about my job is helping businesses stay organised and financially on track. It’s incredibly rewarding to see how my work directly impacts a business’s success and peace of mind. I also enjoy the flexibility that comes with being my own boss, especially now as a new mom, allowing me to balance both my personal and professional life.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your experience and background? Are you licensed and insured? Can you provide references? What is your pricing structure? How do you handle deadlines and communication? What software do you use? How do you ensure accuracy? Do you offer ongoing support? How do you handle errors or issues?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What services do you offer? Answer: "I offer a range of bookkeeping services, including expense tracking, invoicing, financial reporting, payroll, and year-end financial statement preparation. I can also help with tax preparation or provide ongoing monthly support, depending on your needs.  How do you charge for your services? Answer: "I charge either an hourly rate or a flat monthly fee, depending on the complexity of the work. I’m happy to discuss your specific needs and give you a customised quote. What experience do you have? Answer: "I have over 6 years of experience in bookkeeping, with a background working at an accounting firm as an admin. This has given me a strong foundation in both bookkeeping and office management.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What makes me reliable and trustworthy is my commitment to providing high-quality service with attention to detail. With over 6 years of experience in bookkeeping and a background in an accounting firm, I understand the importance of accuracy and confidentiality. I pride myself on being transparent, organised, and responsive to client needs. Additionally, as a new mom balancing my business and family, I’ve developed strong time management skills and a deep sense of responsibility to deliver on my promises.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Clients should hire me because I combine over 6 years of hands-on bookkeeping experience with a strong work ethic and dedication to customer satisfaction. My background working in an accounting firm means I’m familiar with industry standards and offer reliable, accurate services. I’m also highly adaptable and offer flexible services that fit your specific needs, whether it’s ongoing bookkeeping support or one-time tasks. I’m passionate about helping small businesses thrive and take pride in being a trusted partner in their success

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote, I’ll need to know the scope of the work (e.g., invoicing, payroll, tax prep), how often services are required, the size and complexity of your business, the accounting software you use, and whether you need help with past records or ongoing support. Understanding your specific needs, timeline, and budget will also help me tailor my services to best suit you.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Organise and Categorise Financial Records Encourage clients to keep their financial records organised. This could mean separating receipts, invoices, and statements into categories to make the bookkeeping process more efficient and quicker, which can save on billable hours.  Use Accounting Software Recommend using accounting software like MYOB or Xero. By having everything already entered into a system, it makes the job more streamlined and reduces the time you need to spend on data entry and organizing.  Consolidate Accounts and Transactions Suggest consolidating business bank accounts and credit cards to simplify the bookkeeping process. Fewer accounts and transactions mean less time spent reconciling, which can lead to cost savings.

Question 11

What makes your pricing competitive?

Accepted Answer

I provide transparent pricing, either hourly or flat rates, so there are no surprises. My focus on efficiency, using modern accounting software, helps minimise time spent on tasks, which ultimately saves you money. Plus, as a small business owner myself, I understand the importance of value, so I aim to deliver reliable services at a fair price.

Question 12

How do you normally charge for your service?

Accepted Answer

I typically charge for my services on an hourly basis or offer a flat monthly rate, depending on the scope and complexity of the work. For ongoing bookkeeping support, I often recommend a monthly fee that suits the frequency and level of service needed

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in providing bookkeeping services for small businesses, with a focus on ensuring accurate financial records and smooth day-to-day operations. I also have experience working with various accounting software, which allows me to tailor my services to the specific needs of each client. While I handle all general bookkeeping tasks, I’m particularly skilled in streamlining processes to save time and reduce costs, so business owners can focus on growth.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 6 years of experience in bookkeeping, including working in an accounting firm, and I hold a Certificate IV in Bookkeeping and Accounting. I'm proficient in accounting software like MYOB and Xero, and I’m committed to staying updated on industry trends. My attention to detail, strong organisational skills, and ability to manage multiple tasks efficiently make me the right person to provide accurate and reliable bookkeeping services.

Unity Bookkeeping Pty Ltd

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Business contact details

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Browse bookkeeping experts by suburb

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

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About Oneflare

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Unity Bookkeeping Pty Ltd