Question 1

What do you like most about your job?

Accepted Answer

Everything, creativity, making my client happy, formulating.....with time management efficiently

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

The first thing a consumer should ask is whether a professional licensed contractor should do the service, they need. This is especially important for security service provider. The second thing a consumer should ask is if the service professional has reviews. With today's technology most reputable companies have an online presence and have had their services reviewed by consumers online.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The questions I face frequently that when am I available to contact and what services do I provide. My answer is, we would be able to give hand for this to your needs 24 hours in 7 days. True Elegant Security believes that "A friend in need is a friend indeed". If you need us at 0200 in the morning for your property to be protected due to any reason. True Elegant Security would be there for you. We would source professional guard at your needs as soon as possible and we will make sure your property is in safe hand.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are hardworking, reliable, honest, keen and enthusiastic. We take much pride in our work. We like to keep our customers happy with the work we do as this is of utmost importance to us and essential to our business growth. This brings self gratification

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

As the fire and security company, we are committed to growing our business and helping to protect our customers and the communities we serve.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Giving quotes professionally, accurately and in a timely way makes a good impression on customers and increases chances of winning the work.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Budgeting, paying yourself first and spend less than you earn

Question 8

What makes your pricing competitive?

Accepted Answer

my price is lower than that offered by the competitors in respect to better and timely service

Question 9

How do you normally charge for your service?

Accepted Answer

end of service for particular period, we prepare an invoice and send to our clients for the payment

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Security License holder, training on security management, good written & verbal communication skills, punctual, honest and reliable

True Elegant Security

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