Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am fully insured and i use quality materials that come with a warranty. I also warranty my own work for 6 months.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always knew that i wanted to do something in the building industry but i also wanted to be challenged and do a job that offered something different day to day.

Question 3

What do you like most about your job?

Accepted Answer

I find it rewarding to see i have built something at the end of the day, i enjoy working with my hands and seeing a customers satisfaction once i have improved their home/office/shop. I enjoy the technical challenges that being an electrician brings.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified, are you insured, do you have experience in the task i require to be carried out and can you be here on time.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can we reduce our power bill? Install energy efficient lighting, ensure you are using the right conditioner and see if we can put your appliances, hot water or pool on an off peak tariff.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

8 years experience in the electrical industry has given me the knowledge and skills required to ensure i am reliable and trustworthy.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

All of my jobs are finished on time, done right the first time and done at the right price every time.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know what service you require, what materials are needed to be supplied and your location and time requirments.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money by knowing exactly what they want before i arrive, I only work by set quote prices so the more accurate the job description the more accurate my quote will be. Another way to save money would be to have the work area clear for me when i arrive.

Question 10

What makes your pricing competitive?

Accepted Answer

$80 per hour is very competitive across the electrical industry for a fully qualified and insured electrical contractor. You may be able to find an electrician who is cheaper but he/she may not be insured and have their contractors licence which is illegal.I also charge no service or call out fee. I only give set quotes unless the customer requests hourly rate, therefore the customer will know how much the job will cost.

Question 11

How do you normally charge for your service?

Accepted Answer

I usually charge $80 per hour + GST. Materials are additional and I do not charge a call out fee. I always give an upfront quote so the customer will know the price before i start, no hidden charges or extras.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Triforce electrical specialize in renovations, fault finding and repair, new house wiring, LED light upgrades, air conditioning installation, switchboard upgrades and general residential electrical work.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

8 years experience in the residential, commercial and resource industries has given me the knowledge and experience to tackle any job and find a solution to any problem.

Triforce Electrical

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