Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business with Professional Indemnity Insurance and we guarantee our work.  If the client is not happy, we listen to the client and communicate to provide a positive and satisfactory outcome.

Question 2

What do you like most about your job?

Accepted Answer

Helping and meeting our old and new clients to achieve the best profitable outcome for their business in a friendly and professional manner.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have many long term, satisfied clients who can attest to our on going reliability and trustworthiness for completing the work

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Our fees are very reasonable and we complete your work in a timely, professional and friendly manner.  We have many clients who can attest to our excellent service

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Initially what does the job involve? What are the clients expectations? How much is the client paying in fees currently? Require last years tax return/s and trial balance if you are a business.. This is a good starting point.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be well organised with all their documents by keeping all receipts, payments, bank statements and other documentation in files or in a basic filing system.  This will save money in our time spent on your accounts.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering a minimum of 10% discount on last years fees for any new clients who choose to employ our services.

Question 8

What makes your pricing competitive?

Accepted Answer

We have low overheads and hence we are able to pass on these cost savings to our valued clients in the way of competitive prices.

Question 9

How do you normally charge for your service?

Accepted Answer

Depending on the type of service required by the client we charge a fixed  yearly fee with no further hidden charges, or an hourly rate.  We aim to maximise cost savings for clients and our prices are always competitive.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialise in all aspects of taxation, business activity statements, book keeping and auditing.  We also undertake contract work and setting up book keeping systems for small business.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experienced in all facets of tax, business activity statements, bookkeeping and auditing. A registered tax agent with an aim to help all clients complete their obligations and get the work done.

TJ Accounting

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