Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

i have my insurances in place and all my work is guaranteed against any of my faults. after all my reputation matters to me

Question 2

How did you decide to get into your line of work?

Accepted Answer

from a very young age I was always Mr fix it. i decided to become a carpenter as it gives me the chance to be involved in a huge variety of tasks. every day day i grew to love my job more and more

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

one Christmas I go a call from an elderly lady to open her door after loosing the keys. i was having Christmas dinner with my family. but i went as  her family have come a long way and are all waiting outside. i did the job and the lady insisted we have dinner with them instead. best Christmas ever.

Question 4

What do you like most about your job?

Accepted Answer

the satisfaction and happiness of the customer  is by far my favourite part.and the nature of my job is variant, so get different  jobs every day

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

most important is  the tradesman's competency, a fair price is a must and a realistic time frame to do the job

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

i respect my clients and appreciate there custom. a late non responsive tradie would simply not get the job and that i would avoid at all cost. i have a clean record with police clearance up to date.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

i am a genuine guy. like to be on time and deliver a good job. my reputation is most important to me.getting to know my clients before the job, introducing myself and assessing the job are important factors. my biggest reward is to see the smile on the clients face at the end of a job

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

its important to know the exact measures or quantities, the condition of the existing items  and most importantly the customer needs to know exactly what they want to achieve in the end

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

decide on what you want with confidence and stick to your decision.envisage the end result and do your research on all the options available.if you are purchasing any materials buy the best you can afford to make it last. you wouldn't want to pay to do the job again.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

i always appreciate the custom of my clients and am happy to see them return. there for every returning client requesting a job valued over 500 dollars receives a discount of 5-10%. depending on the job value.

Question 11

What makes your pricing competitive?

Accepted Answer

i dont like to guess a number just to cover myself but do generally insist on seeing the job first. giving a fair price makes the customer happy and in the end makes me happy.

Question 12

How do you normally charge for your service?

Accepted Answer

generally i like to meet the client and assess the work involved. i make my price by including all factors to suit the clients needs and requirements

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

buying a new home is always great, all new and plain canvas. but the happiness by repairing or renovating a home and all the memories is priceless

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

i have over 18 years of experience in carpentry, specializing in property maintenance and insurance repairs. main customers were schools, police stations and council buildings.

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