Nathaniel Glass & Pet doors

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Reviews (68)

• Lorinda J

  NEW

  Google review

  23 Apr 2026

  Nathan provided excellent service from start to finish. He was prompt, responsive, and easy to communicate with throughout the whole process. The work was high quality, and the glass replacement looks great. Everything was handled efficiently and professionally. I’m very satisfied and would definitely recommend his services to others.
  Nathaniel Glass & Pet doors

  replied

  24 Apr 2026

  Thank you for the fantastic review and recommendation — I really appreciate your feedback! I’m glad you were happy with the prompt service, communication, and the quality of your glass replacement. I always aim to make the process smooth and efficient from start to finish, with professional workmanship and a clean result. Alongside glass repairs, I’m also a local pet door specialist and experienced glazier, installing custom dog doors in glass doors and windows as well as tailored pet door installations in glass, all using toughened safety glass for a secure, long-lasting finish. I also provide fast, reliable emergency glass repair when urgent issues come up. Proudly servicing Melbourne’s eastern suburbs, inner southern suburbs, south-eastern suburbs and Bayside areas, including Donvale, Nunawading, Forest Hill, Glen Iris, Elsternwick and Brighton East. Thanks again for choosing Nathaniel Glass & Pet Doors — I’m always here to help with any future glass replacement, emergency repairs, or pet door in glass installations. Nathaniel Nathaniel Glass & Pet Doors
• Ana m

  NEW

  Google review

  18 Apr 2026

  We are very pleased with our new cat door into double glazed window. From the initial phone call to the installation, Nathan provided fantastic customer service, promptly replying to all our questions and was able to accommodate a last minute change of installation date. The workmanship is to a very high standard, the clear frame looks good and the door is quiet. With the size of 195x185 our adult cats and kitten can comfortably fit.
  Nathaniel Glass & Pet doors

  replied

  20 Apr 2026

  Thank you so much for the detailed review — I really appreciate it! I’m glad you’re happy with your new cat door in a double glazed window and that the whole process from the initial call through to installation went smoothly. Providing prompt service, clear communication, and flexibility with scheduling is always a priority, so it’s great to hear that came through. As a local pet door specialist and glazier, I focus on custom pet door installations in glass, including double glazed units, ensuring a precise fit, quiet operation and a clean, seamless finish. Whether it’s a cat door or dog door in glass, every installation is tailored to suit your home and your pets. I also provide emergency glass repair and glass replacement for homeowners who need fast, reliable service. Proudly servicing Melbourne’s eastern suburbs, inner southern suburbs, south-eastern suburbs and Bayside areas, including Box Hill South, Blackburn, Mount Waverley, Oakleigh South, Cheltenham and Sandringham. Thanks again for choosing Nathaniel Glass & Pet Doors — I’m always happy to help with any future pet door in glass, double glazed glass replacement, or emergency repairs. Nathaniel Glass & Pet Doors
• Robert C

  NEW

  Google review

  17 Apr 2026

  Job well done. Nathan was very professional and good to deal with. High quality work. I'd recommend him.
  Nathaniel Glass & Pet doors

  replied

  18 Apr 2026

  Thank you for the great review and recommendation — I really appreciate it! I’m glad you were happy with the professional service and high-quality workmanship. I always aim to deliver reliable results with prompt service, clear communication, and attention to detail on every job. As a local pet door specialist and experienced glazier, I focus on custom dog door in glass installations and professional pet door installations in glass doors and windows, all fitted with toughened safety glass. I also provide fast, dependable emergency glass repair and glass replacement for homeowners who need urgent assistance. Proudly servicing Melbourne’s eastern suburbs, inner southern suburbs, south-eastern suburbs and Bayside areas, including Templestowe, Burwood, Ashwood, Springvale, Highett and Cheltenham. Thanks again for choosing Nathaniel Glass & Pet Doors — I’m always happy to help with any future pet door in glass, glass repairs, or emergency glass replacement needs. Nathaniel Nathaniel Glass & Pet Doors
• Kwun C

  Google review

  26 Mar 2026

  Uneventful installation. Nathan is responsible, always prompt to response, quick turn around time. Can’t ask for more.
  Nathaniel Glass & Pet doors

  replied

  18 Apr 2026

  Thank you for the great feedback — I really appreciate it! I’m glad the installation was smooth and that you were happy with the prompt service and quick turnaround. I always aim to make every job straightforward and hassle-free, with clear communication and reliable timing. As a local pet door specialist and glazier, I focus on professional dog door in glass installations and custom pet door installations in glass doors and windows, all fitted with toughened safety glass for a clean, secure finish. I also provide fast emergency glass repair and glass replacement for homeowners needing urgent assistance. Proudly servicing Melbourne’s eastern suburbs, inner southern suburbs, south-eastern suburbs and Bayside areas, including Surrey Hills, Ashburton, Chadstone, Hughesdale, Mordialloc, Parkdale and Mentone. Thanks again for choosing Nathaniel Glass & Pet Doors — I’m always here to help with any future pet door in glass, window repairs, or emergency glass replacement needs. Nathaniel Nathaniel Glass & Pet Doors
• M B

  Google review

  17 Feb 2026

  Fantastic company, on time and on budget, very happy with the whole experience and highly recommend!
  Nathaniel Glass & Pet doors

  replied

  19 Mar 2026

  Thank you for the fantastic review and recommendation — I really appreciate it! Providing prompt service, transparent pricing, and high-quality workmanship is always my goal, so I’m glad you were happy with the whole experience. As a local Melbourne pet door specialist and experienced glazier, I focus on custom dog door in glass installations, along with professional pet door installations in glass doors and windows. I also provide fast, reliable emergency glass repair and glass replacement for homeowners who need urgent assistance. Proudly servicing Melbourne’s eastern suburbs, inner southern suburbs, south-eastern suburbs and Bayside areas, including Kew, Hawthorn, Caulfield, Carnegie, Dingley Village, Black Rock and Beaumaris. Thanks again for choosing Nathaniel Glass & Pet Doors — I’m always happy to help with any future dog doors in glass, window glass replacement, or emergency glass repairs. Nathaniel Glass & Pet Doors

Frequently asked questions

• Do you have a favourite customer story you would like to share?

  One of my favorite customer stories involves a lovely older couple who reached out to us after accidentally breaking the large bay window in their home during a sudden storm in the mt baw baw region. It was not just any window; it had been in their family for generations, and it held a lot of sentimental value for them. When we arrived for the assessment, they shared memories of how their grandchildren would sit by that window to watch the snow fall during the winter months. They were understandably upset, but we assured them we would not only replace the window but also match the style and design as closely as possible to preserve its charm. After we completed the installation, the couple expressed their gratitude and shared how relieved they felt that the window was restored to its former glory. They even invited us for a cup of coffee to celebrate! It was heartwarming to see their joy, and it really reminded me why I love this business. We don’t just replace glass; we help restore memories and keep stories alive in people's homes. That day truly made our work feel meaningful, and it was a privilege to be part of their story.

• What questions do customers commonly ask and how would you answer them?

  I want a pet door installed into my glass window or door can you cut a hole into the existing glass for the pet door to be installed into so I can keep the existing glass? When installing a pet door into glass, the Australian Standards 1288 provides several reasons for changing out the glass rather than cutting a hole. These reasons typically include: 1. **Structural Integrity**: Cutting a hole in existing glass can significantly compromise its structural integrity, potentially leading to cracks or complete breakage. Replacing the glass with a purpose-built panel ensures the door remains safe and strong. 2. **Safety**: Glass cutting can create sharp edges that pose a safety hazard to both pets and humans. Installing a new panel with a pre-fitted pet door eliminates this risk. 3. **Professional Standards**: The 1288 standard recommends changing out the glass to meet professional building and safety standards. Ensuring compliance with industry regulations can prevent liability issues. 4. **Aesthetic Considerations**: A new panel with an integrated pet door is likely to look more aesthetically pleasing compared to a retrofitted hole. This approach maintains the visual appeal and value of the property. 5. **Warranty and Insurance**: Modifying the existing glass by cutting can void warranties and insurance coverage. Replacing the glass with a designed panel helps maintain these protections. 6. **Durability and Longevity**: Panels manufactured with built-in pet doors are designed for durability and to withstand daily use, ensuring a longer-lasting solution compared to a cut and modified existing pane. 7. **Energy Efficiency**: Replacing the glass with a panel that integrates the pet door can maintain better energy efficiency. Retrofitting a door into existing glass may not seal properly, leading to drafts and increased energy costs. 8. **Ease of Installation**: Installing a new panel designed for a pet door is generally more straightforward and less labor-intensive compared to cutting and modifying existing glass, which can require specialized tools and expertise. By considering these factors, the 1288 standard emphasizes the benefits of replacing the glass rather than retrofitting a pet door into existing glass.

Unique selling points

• Emergency glass repair Melbourne – 24/7 availability where ever possible. Rapid Response Time. We prioritize emergency glass replacements with swift response times.

• "Swift and Seamless Service Glass repair Melbourne : Enjoy our same-day glass replacement guarantee, having restored it to safety and comfort without the long wait.

• **Expert Installation Melbourne wide**: Our skilled glaziers provide professional pet door installations into glass, seamlessly integrating functionality and aesthetics.

• **24/7 Availability**: Our services are available around the clock, so you can count on us whenever an urgent glass repair in Melbourne is needed.

• **Affordable Rates**: Enjoy premium quality glass services at competitive prices, providing excellent value for your investment in Melbourne.