Question 1

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, this is not required

Question 2

What COVID-19 measures do you have in place?

Accepted Answer

We follow safe cleaning practices, including the use of gloves, masks when necessary, and hospital-grade disinfectants. Our team maintains high hygiene standards to protect both our clients and staff.

Question 3

How did you decide to get into your line of work?

Accepted Answer

Our business was started out of a passion for providing reliable, professional cleaning services that make life easier for families, tenants, and businesses. We saw a need for trustworthy cleaners in Launceston and decided to fill that gap.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes, one of our clients was worried about losing their bond due to a difficult end-of-lease inspection. After our team completed a full bond clean, they received their full bond back and left us an amazing review.

Question 5

What do you like most about your job?

Accepted Answer

Seeing the transformation after a clean and the relief on a customer’s face when they walk into a spotless property is the best part of what we do.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you police-checked?  Do you guarantee your work?  Do you provide a detailed cleaning checklist so expectations are clear?

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

“Do you guarantee bond return?” → Yes, we follow a detailed checklist to meet real estate standards.  “Do you bring your own supplies and equipment?” → Yes, everything is provided by us.  “What are your rates?” → Pricing depends on the size and condition of the property, but we always provide upfront, fixed quotes. The easiest way to get a quote is to use our online quotation tool which gives you an instant quote even before you submit the booking to us.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are experienced, and detail-oriented. Our cleaners are vetted and trained to deliver consistent quality. We value transparency and clear communication with every client.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

Taspro Cleaning Solutions stands out because we focus on reliability, detailed cleaning checklists, fair pricing, and guaranteed satisfaction. Many clients return to us because they know we deliver consistently.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The type of cleaning required (e.g. bond clean, deep clean, regular service).  Size of the property (number of bedrooms, bathrooms, and living areas).  Any special requirements (carpet steam cleaning, oven, or window cleaning).

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Declutter or move personal items so cleaners can access all areas easily.  Book multiple services (e.g., bond cleaning + carpet cleaning) together for a bundled rate.  Provide accurate details upfront so we can give the best price without last-minute extras.

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, Oneflare customers booking their first service receive 10% off.

Question 13

What makes your pricing competitive?

Accepted Answer

We provide transparent, fixed quotes with no hidden fees. Our pricing includes all supplies, equipment, and GST, ensuring clients get full value for money.

Question 14

How do you normally charge for your service?

Accepted Answer

We offer fixed quotes for bond/end-of-lease cleans, and hourly rates for general or ongoing cleaning services.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, we specialise in end-of-lease and bond cleaning with a strong track record of helping tenants get their full bond back. We also handle commercial and NDIS cleaning services.

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team has years of hands-on cleaning experience, is fully trained in the correct use of cleaning products and equipment. We also work with real estate agents, so we know exactly what they look for during inspections.

Taspro Cleaning Solutions

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Frequently asked questions

Will you require customers to share their COVID-19 vaccination status?

What COVID-19 measures do you have in place?

Unique selling points

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Taspro Cleaning Solutions Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse office cleaning experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Will you require customers to share their COVID-19 vaccination status?

What COVID-19 measures do you have in place?

Unique selling points

Need an expert?

Taspro Cleaning Solutions