Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, all team has police check, good background and covered by Liability Insurance. We can give good references about our company

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, but all our team are

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Using gloves and mask, also making sure to clean all touchable places

Question 4

How did you decide to get into your line of work?

Accepted Answer

When I booked one cleaner and saw how bad this market share could be. We decided do it different with care and love.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

We work for the same customers for years, pass of years, is really nice following how they grown, some getting married, others having kids or even adopting a pet.

Question 6

What do you like most about your job?

Accepted Answer

High quality, is hard to find company's to care about details on cleaning services. Is exactly there where we go, the basic is easy.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Experience, seriously at work, team trained and especially very polite with excellent references.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our team is very professional, all of them are trained and uniformed, we also provide products and rags. Wow feeling and satisfaction are a guarantee.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Information about the house, how many bedrooms and bathrooms the house have, how often will be the service, where is the place

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tiding up the house, washing dishes and taking off the bed sheets. It save our time and consequent the money paid per hour to our service.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

$60OFF in your first appointment, mentioning WELCOME. Minimum of 3hrs to apply

Question 12

How do you normally charge for your service?

Accepted Answer

Per hour or per job. In our first service we do a check list to find out what is important to you and then we give the quote. Which house is different so depends what do you need

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential Cleaning, Commencial Cleaning, Airbnb Cleaning, End of Lease Cleaning, NDIS Cleaning and Boats Cleaning Services.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We do more details than others do...a good dusting under and behind your furniture, skirting boards, blinds, beds, objects, windows ceiling, kitchen and bathroom washed (not only wipe down) and we also get off mould and grease. A good vacuum and mop to get through all germs and bacterias on the floor also getting things up and make sure it's clean under the nooks and crannies.

Talent Cleaner Pty Ltd

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