Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes - we hold Professional Indemnity Insurance against Civil Liability for up to $10m. We are fully licenced and are accountable to the Conveyancing Licencing Commission of Victoria

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Not applicable at this time

Question 4

How did you decide to get into your line of work?

Accepted Answer

I started off as a legal secretary straight out of High School and my first boss trained me in conveyancing. From there I've never looked back and its been onward and upward from there.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

No favourite story as such, but the satisfaction in hearing the joy in peoples voices and the words of thanks is all the satisfaction I need to know I have done a good job.  Also when a new client comes to me and they have come to my via a referral from a previous client that makes me even happier.

Question 6

What do you like most about your job?

Accepted Answer

Although the job can be highly stressful and demanding, I enjoy the final result when telling buyers they can go and collect the keys to their new home and hearing the excitement in their voice.  From a sales perspective, again once we reach the final result being settlement, I enjoy advising vendors that they now have money in their bank account.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience have you had in the industry? Are there any hidden costs in your quote? Are you Fully Licenced and Insured? Do you handle and oversee all work on the file yourself?

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Does your fixed price include all disbursements/out of pocket expenses - yes When do I have to pay your account - at settlement i.e. end of transaction Are you happy to look over the contract and vendor statement before I sign - YES absolutely I highly advise it.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We pride ourselves on our professionalism and high ethical standards along with our attention to detail.  I am always contactable by telephone or email and endeavour to return a customers query within 1 hour of it being submitted.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

At TM Conveyancing we pride ourselves on our professionalism and prompt courteous service.  We aim to go above and beyond the clients expectations in all areas of service.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- Are you buying or selling? - Is it a house or a unit? - Is it a residential or commercial property? - are you selling privately or by auction?

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- have a building and pest inspection done on the property you are purchasing - make sure that your finance is in place if purchasing - If selling, be honest in providing information we request from you to ensure that documents we prepare on your behalf are not defective

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Should you accept our quotation submitted through Oneflare we offer a 5% further discount on our fixed prices to clients. Please mention Oneflare when contacting our office.

Question 14

What makes your pricing competitive?

Accepted Answer

As a small home based business I can keep my overheads down and therefore keep my fixed prices competitive.  Absolutely no hidden costs in quotes submitted to customers.

Question 15

How do you normally charge for your service?

Accepted Answer

All fees are payable at completion of a file which is normally at the settlement stage of the transaction.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all areas of conveyancing including commercial and residential sales, purchases and subdivisions as well as family transfers.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been doing conveyancing for over 30 years and running my own business for 20years. I am a certified practicing conveyancer, i have held a full Conveyancing License since 2008 under the Legal Professional Act 2008 and am also a Fellow of the Law Institute of Victoria and a Certified Practicing Conveyancing with the Australian Institute of Conveyancers.

TM Conveyancing Services

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TM Conveyancing Services Verified Business

Rating summary

5.0

5.0

5.0

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse conveyancing experts by suburb

Services

Qualifications

Add your review

Reviews (480)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

TM Conveyancing Services