Swift Cleaners

Qualifications

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Reviews (35)

• Isabella

  NEW

  Verified Oneflare review

  31 May 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Park Ridge, QLD

  Very happy with the cleaning service. Team came on time, did proper work, and cleaned everything nicely. Good behaviour and professional too. Highly Recommended
• Tim C

  NEW

  Verified Oneflare review

  25 May 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Hamilton, QLD

  BUYER BEWARE!! I booked an end of lease clean with this company weeks in advance due to a tight timeframe in handing back the apartment. No staff turned up at the agreed time - and only after contacting the booking contact and threatening to cancel the job did I get a committment to honour the booking. When the staff did arrive, they began work 2 hours later than the booked time. The quality of the clean was poor. I could not give the unit a proper inspection when they finished (floor had not dried) but when I did give it a thorough inspection an hour later I found debris (hairs, dust, small pieces of plastic) on the floor. The walls had not been cleaned (handprints still visible). The apartment was not in a fit state to hand back, so I immediately re-cleaned the apartment myself. Later in the evening I got in touch with the booking contact again - but they only offered to come and re-do the clean again ... which was pointless after I had done it myself with the tight timeframe. I had paid cash to the site staff and was told that their boss would issue me a receipt. This receipt has never been given to me - despite me asking directly to the booking contact for it. So, there is no official record of the job. I was not satisfied with the outcome and contacted the booking contact again. I was told that someone from their complaints department would call me. This also has never happened. So as things currently stand: - No staff were at the site at the agreed time - Job had to be threatened to be cancelled before comittment to honouring the work. - Poor quality of work - Cash paid, no receipt given (by site staff or their boss) - Complaints department have not called. I have been left out pocket for work that I had to re-do the work myself ... all while there is no official record of the work. The final response I got from the booking agent, before ending the correspondence was them telling me that the situation was "not our fault" that I re-cleaned the apartment. Entirely unsatisfactory.
• Cherelee B

  NEW

  Verified Oneflare review

  23 May 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Boronia Heights, QLD

  be aware don’t pay before service provided job not completed 5 days to come back and fix and wanted more money up front advised and quoted a bond clean did not put things back togeather did not clean fans or power points no spot wall cleaning as I went back painted and removed cob webs will be taking this further definitely not bond cleaners
• Tracey

  Verified Oneflare review

  23 Apr 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Nerang, QLD

  fantastic work, the place was left in great shape. Recommend swift cleaners. absolutely amazing
• Jackie

  Verified Oneflare review

  21 Apr 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Burpengary East, QLD

  I was told I would be given a receipt and bond certificate same day . Cleaners said they don't give receipts it comes from their supervisor. 4 days later still waiting. There is a 7 day clause to get them to come back. It better start from the issue of the certificate. I received a text saying a receipt will be provided but nothing no further responses. The crew was over 2 hours late and blamed me as I didn't confirm in the morning despite accepting their quote and numerous texts following that. After 50 minutes of cleaning they said they were done. After checking I had to get them to redo the walls as they hadn't been done. Then they scratched the wall and said oh we must have a rubbed too hard. Not worth the money paid

Unique selling points

• "We don't just work; we excel. Customer satisfaction is our priority. If they're not happy, it's not work for us."