Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

SES Canberra are an insured business. Our customers can be assured that our qualified tradesmen always perform our services in an ethical and compliant manner. Once we commit to a job we see it through to completion - on time and professionally.

Question 2

What do you like most about your job?

Accepted Answer

At SES Canberra, our greatest sense of accomplishment comes from our customer's satisfaction when we complete a job. We are motivated by providing the best possible solutions for our clients and their families or businesses.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

SES Canberra always use the high quality, compliant and energy saving products for all of your electrical needs. Our tradesmen are able to provide quotes, perform site inspections or complete jobs outside of business hours and over the weekend to suit your convenience.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To enable us to provide as accurate as possible quotations, it's great for us to have an idea of the type of services and quantity of products desired. If you are providing the products - let us know the brands, specifications and requirements as soon as possible.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have a general idea of the services you are requiring. 2. Have the area requiring work clear of obstructions and ready for inspection or work to commence. 3. If you are providing the products - let us know the brand, specifications and any requirements prior to the scheduled job.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

SES Canberra have regular promotions - get in touch with us today to check what special offers we currently have available!

Question 7

What makes your pricing competitive?

Accepted Answer

We always strive to provide our customers with the best service, at affordable prices, to ensure they keep their homes and businesses safe and efficient, using locally sourced products as much as possible.

Question 8

How do you normally charge for your service?

Accepted Answer

SES Canberra provide competitive prices, with quotes and invoices available on the spot. We accept payment via bank transfers, cash and card (incurs a 2% surcharge) and will promptly provide a receipt of payment.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in providing domestic and commercial light and power maintenance, including installations of powerpoints, security systems, smoke alarms and LED downlights. We can also replace or repair ovens and switchboards. Ask us about home automation systems to bring your home into the 21st century.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Stephen is a qualified, award winning electrician with extensive experience providing commercial and residential electrical, telecommunications and security services across the Canberra region. He strives to provide excellent customer service, competitive prices using the high quality products and always completes his work to the highest standard.

Sustainable Electrical Solutions Canberra

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