Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have $10 million in public liability cover through Elders insurance. All our work is guaranteed and all work is inspected by the customer before payment.

Question 2

What do you like most about your job?

Accepted Answer

My passion and home hobby is restoring classic vehicles. I love the art of restoring a tired looking vehicle back to it's former glory.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Quality workmanship = customer satisfaction. We offer money back guarantee with all our work. No payment is made until you are totally satisfied with the service provided. Prompt and reliable service with the flexibility to work around your schedule. Will come to your work or home.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The size of the vehicle. The exact service requirements e.g cut & polish or shampooing of interior. Is there access to a garden tap? Is there access to a power point? Is there room on the property to do  the job? Is there excessive animal hair inside the vehicle?

Question 5

What makes your pricing competitive?

Accepted Answer

Being a privately owned business, we don't have the over heads from the larger organizations, which means we can pass the savings onto the customer.......You.

Question 6

How do you normally charge for your service?

Accepted Answer

Mobile eftpos or cash. Payments are generally on completion but will accept delayed payments via internet banking if customer requires this convenience.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Shampoo seats and carpets. Leather seat treatment and conditioning. Engine bay detailing. Cut and Polish. Paint correction. Paint protection. Headlamp restoration.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been involved in the car industry for the past 30 years, with roles as qualified mechanical technician, spare parts consultant, dealership service management and vehicle detailing. My passion is the restoration of classic American vehicles.

Supreme Clean Car Detailing

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