Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All electrical business by law have to have Public liability insurance. My work is guaranteed for two years thus I will fix any products that I supply during the warranty period. ( Some fans will be done by manufacturer by their electrician ) Most LED down lights come with 5 year warranty.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always wanted to work for myself and control my destiny. If I wanted to work hard, do the long hour then my family would benefit not the boss. Sometimes I wonder if a 9 to 5 job would be less stressful but with the uncertainty of job security now days I doubt it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not a story but the reaction to us bringing in our vacuum cleaner to cleanup after the work has been completed. Some say they have never seen that before but I feel it I make the mess, I should clean it up.

Question 4

What do you like most about your job?

Accepted Answer

Electrical work is always challenging and every day is different . There are no short cuts when doing electrical work so getting the job done safety and neatly is the aim.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long they have been in business. The best way to check that is by looking at the contractor licence number. The lower the number the longer they have been in business and the greater the chance of getting your problem fixed as they will still be around.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions are about operation of products. Instruction manual are left with owners or tenants after they have been shown how to use them. If people need help with electrical problem they can ring me and most times it can be solved over the phone. ( Especially safety switches )

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I own the business and have worked in the industry for over 35 years. If you have a problem with the installation, I will fix it as my reputation in on the line.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are a small electrical company with the owner and an apprentice who work together. The person quoting the job is the person doing the job. With over 35 years of experience, we are able to carried out all types of electrical installation.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of house ie tiled, tin, double brick, two storey flat roof etc. Access to do cabling is critical as it increases the labour cost if we have to pull sheets off.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know what they want and where they want it. Try and describe the layout of the house as best as possible so I can allow for all scenarios.  Try to get an onsite visit so I can point out problems or offer another option.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A professional and neat job which will then get repeat work in the future. A cheap job is not always the best but people don't need to get ripped off. Word and mouth referrals are the best way to get a job.

Question 12

What makes your pricing competitive?

Accepted Answer

With two people, wiring jobs on existing houses are easier to carry out, thus reducing time on the job. Testing is faster.

Question 13

How do you normally charge for your service?

Accepted Answer

Direct debt, cash or cheque are the usual methods of payment. Cost of credit card machines is too costly and most people have online banking facilities.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Being a small company , we are able to do a wide range of electrical work. We don't specialise in one area.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With more that 35 years of work experience in the electrical trade, We can handle most jobs and problems including data and T/V.

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Suburban Electrical & Home Renovation Verified Business

Business contact details

Business description

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Browse electrician experts by suburb

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Add your review

Reviews (56)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Popular Cities

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About Oneflare

Download our apps

Suburban Electrical & Home Renovation