Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

i do guarantee my work and i am insured by gio australia it would be a bit hard to guarantee against cracks but i do put steel in the job as well as expansions joints to minimize the cracking and opening up of cracks

Question 2

How did you decide to get into your line of work?

Accepted Answer

most of my family on my dads side are italian and love doing concrete i used to watch them and once i turned 14 i thought yep thats what i would like to do and been so since

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

i done a slate job in frankston the back yard was hard to walk in but i transformed that job into a very happy person that was able to park his 350 chev truck inside of the street and he would of had to be the most patient person and also a grateful person that what makes me happy to go and provide a great job to those who appreciate all the hard work i put in

Question 4

What do you like most about your job?

Accepted Answer

i like doing a great job that i can look at when i finished and have the customer say that is a great job

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

the customer should ask what they get for their money and the concretor should be able to tell them in confidence exactly what they are getting

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

the most questions the customer asks me is what they will get for their job and i tell them a crush rock base well leveled and steel throughout and minnimum 100mm concrete

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

what makes me reliable and trustwothy is that i have a family and a growing buisness that i want to make a good name for myself

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

st@l have 21 years experiece in domestic and commercial jobs eg: slate impression , exposed agg, driveways, house slabs, steps, patio, garages i take extra pride in the preparation of the work i am doing i would prefer to take an extra day in preparation so i know my work is spot on with the levels to the drainage and also that you get an even coverage of conrete everywhere

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

the typical thing i need to know is the square metre of area how much rubbish to be taken away and how good is the access

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

tip one to save money probably pay bit of cash also have somewhere to be able to dump dirt and tip three have the job dug out

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

i would like to offer the oneflare customers a 5 to 10 percent cheaper price than my fellow concretors as long as the quote is legitemate and able to offer the same quality work

Question 12

What makes your pricing competitive?

Accepted Answer

my price is competitive the reason why i probably not the cheapest or the most expensive but somewhere therabouts because i want to give the customer what they pay for

Question 13

How do you normally charge for your service?

Accepted Answer

the way i charge normally by square metre in the different styles of concrete plus i will charge additionally for excavation

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

i really like doing driveways and back patios i like being able to give the customer what they pay for in style and colouring

St@l Concrete Constructions

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