Solar Merchants

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Reviews (195)

• Ray M

  NEW

  Google review

  05 Feb 2026

  After a couple of years' experience with Mustafa, we are just about old friends. We first had panels placed on the roof as a second set to boost our performance, we were to install a battery to our system at the same time, but the Government grant was not successful. Sadly, this resulterd in no difference to our electricity bills. We realized we needed to have a battery system - with the new Commonwealth grant applying we are looking forward to significant reductions in our bill. Mustafa has been working hard for us to get the best outcomes this time around. We had it installed on Christmas Eve. Watching the green rise on the metre encourages us to think that we are on a winner this time. Hopefully all our Christmases will come at once! Ray McDonald Thank you, Mustafa,! Ray McDonald
• manu g

  NEW

  Google review

  05 Feb 2026

  Not Now
• Shams B

  NEW

  Google review

  21 Jan 2026

  I have nothing but positives to say about solar merchants. My journey to solar + battery system started with Google search. I have come across a number of companies that has 4.9 to even 5 star review. But after talking to their sales team , I was not sure if the 5 star was actually legit - the pressure to say "yes" , getting me across the dotted line and the claim "we are the best you will get in Australia". Then came Solar Merchants . They delivered what they promised. I had the pleasure of speaking to Mustafa and our conversation was not only informative but educational as well as i knew nothing about solar panels. Instead of trying to sell , he treated me like a family member . He was incredibly patient with me and answered all my questions no matter how silly or rhetorical they were. His designed a system that is perfectly catered for my household needs. He was even open to suggestions and make changes where needed. The price quoted was affordable and the installation happened right on schedule. His installer and the team was kind and friendly. They were very respectful of my property and cleaned up after them . I have heard horror stories about installers damaging roof work during installation. My roof and infrastructures involved is perfectly intact. They were also kind enough to answer all my questions regarding the system / maintenance and trouble shooting. I have been provided with open line of communication should anything goes wrong. I felt supported and in good care. All things considered, I would recommend solar merchants over any other company out there. Because in the end you would want someone who walks the walk after they talked the talk.
  Solar Merchants

  replied

  21 Jan 2026

  Thank you so much for your thoughtful review, Shams. We truly appreciate your kind words & we’re glad the system was tailored to your needs & you had a positive experience. Thank you for choosing Solar Merchants! Best Regards, Team Solar Merchants
• Sydney A

  Google review

  30 Dec 2025

  I am super happy with Mustafa and Solar Merchants. The job was completed nicely. He looked after me very well.
  Solar Merchants

  replied

  07 Jan 2026

  Thank you for your wonderful feedback. We’re glad to know that you are happy with the installation & we truly appreciate your support. Best Regards, Team Solar Merchants
• Robin W

  Google review

  18 Nov 2025

  Signed up 26-6 was given an installation date of 14-7 then it was moved to 28-7 then on 6-8 received a text saying Batteries arriving shorty installation would be in 2-3 week. On the 4-10 Batteries were fitted, I rang up on the 6-10 as they were not working and could not be fixed remotely. They came out on 13-10 but still needed more software to resolve, they then came back and finally finished fixing the issue on the 15-11. All up the process took 20 weeks from start to finish. Batteries have only been working for about a week and seem pretty good but the process was a nightmare.
  Solar Merchants

  replied

  29 Nov 2025

  Hi Robin Thanks for your valuable feedback. Battery jobs can be complex at times, especially due to stock delays and software updates, and yours was unfortunately one of those cases that took a bit more time to get fully sorted. Throughout the process, we have done our extreme best to keep you in the loop and kept communication ongoing. We’re glad the system is now working well, and we remain committed to providing quality service. Regards, Team Solar Merchants

Unique selling points

• Trusted For Over 10+ Years, 100% Australian owned and Operated Solar Company, Approved Solar Retailers, Clean Energy Council ( CEC ) Member.

• Quality Assurance, Proven Experience with 3000+ Happy Customers.

• Face to Face - Consultative solution based approach, Individual client tailored solutions.

• Simplifying SOLAR for customers.