Solar Merchants

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Reviews (190)

• Robin W

  NEW

  Google review

  18 Nov 2025

  Signed up 26-6 was given an installation date of 14-7 then it was moved to 28-7 then on 6-8 received a text saying Batteries arriving shorty installation would be in 2-3 week. On the 4-10 Batteries were fitted, I rang up on the 6-10 as they were not working and could not be fixed remotely. They came out on 13-10 but still needed more software to resolve, they then came back and finally finished fixing the issue on the 15-11. All up the process took 20 weeks from start to finish. Batteries have only been working for about a week and seem pretty good but the process was a nightmare.
  Solar Merchants

  replied

  29 Nov 2025

  Hi Robin Thanks for your valuable feedback. Battery jobs can be complex at times, especially due to stock delays and software updates, and yours was unfortunately one of those cases that took a bit more time to get fully sorted. Throughout the process, we have done our extreme best to keep you in the loop and kept communication ongoing. We’re glad the system is now working well, and we remain committed to providing quality service. Regards, Team Solar Merchants
• Asad A

  Google review

  07 Oct 2025

  Professional and timely communication by Mustafa throughout the process. Competitive pricing. Overall, happy with the solar and battery installation by the Solar Merchants team. Would recommend
  Solar Merchants

  replied

  07 Oct 2025

  Hi Asad - Thank you for the wonderful feedback, Glad to know you are happy with the installation. Best Regards Team Solar Merchants
• Karen F

  Google review

  21 Aug 2025

  From start to finish throughout this process Jarred was amazing. Team that completed the installation were professional and super efficient. Would highly recommend Solar Merchants.
  Solar Merchants

  replied

  29 Aug 2025

  Hi Karen Thank you for your review. We’re pleased to know that Jarred & the team made the process seamless. Best Regards Team Solar Merchants
• Matthew l

  Google review

  24 Jul 2025

  Thank you for all of your help team. Prompt service and installation, great help from Mustafa in particular who really made the experience seamless. Great communication. Highly recommended!
  Solar Merchants

  replied

  25 Jul 2025

  Hi Matthew Thank you so much! We’re glad to hear everything went smoothly & about your experience. We really appreciate your review. Best Regards, Team Solar Merchants
• Ron C

  Google review

  01 Apr 2025

  Ron C left a 5 star review for Solar Merchants

Unique selling points

• Trusted For Over 10+ Years, 100% Australian owned and Operated Solar Company, Approved Solar Retailers, Clean Energy Council ( CEC ) Member.

• Quality Assurance, Proven Experience with 3000+ Happy Customers.

• Face to Face - Consultative solution based approach, Individual client tailored solutions.

• Simplifying SOLAR for customers.