Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Sit Run Play holds Public Liability Insurance and we offer a personal assurance that we will exercise and manage your pets with the highest level of care and professionalism. We will also send you an update and a photo each time we visit.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After spending 8 years in the corporate world of London and Sydney, Emma decided to follow her heart and lifelong passion to work with animals, now the founder and awesome pet care expert of Sit Run Play.  Emma has a lifetime experience with both small and large animals, from hamsters to horses! Her training in pet first aid, dog training and dog trails, as well as volunteering at rescue and veterinary practices, has only given Emma a bigger drive and passion for pets!  Emma has competed in Flyball with her beautiful Border Collie, Molly. And trained to a high level in dog trails with Jake, her Border Collie-Cross. Both Molly and Jake were rescue dogs and required a high level of training and patience initially, working with them has brought her nothing but reward and joy.

Question 3

What do you like most about your job?

Accepted Answer

There's nothing I don't like about my job. The opportunity to ensure every pet is happy and is cared for, while their owners aren't there, is the most rewarding experience I could wish for.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

There's nothing better than knowing our owners are happy with our services, we ask for regular feedback, and here is just one snippet of what our owners have given us as testimnials:  "Nothing negative at all to say- you've been fabulous with Winston, he clearly loves hanging out with you and it's been great to know he's being really well cared for, especially in the heat which can be tough for the little guy. You've also been really great adjusting to his stubbornness (ie refusing to walk!!) and just playing with him instead- he does love it, and you clearly have formed a lovely bond with him. Have also really enjoyed the pics and updates from you- ie it's all been great!!"

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best way to save money before we visit is for you to book six pet visits or dog walks at the same time and receive the seventh pet visit or dog walk for FREE.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our Special offer to Oneflare customers is that each Oneflare customer is offered a loyalty scheeme: If you use Sit Run Play for 6 pet visits or dog walks you will get one FREE.

Question 7

What makes your pricing competitive?

Accepted Answer

Included with each visit: o	Key collection during our introductory meeting (collection at any other time $12) o	Cuddling, feeding and play time o	Refilling of pets water  o	Update Text/Email with a picture with every visit o	Fish or small animal sitting (when part of cat or dog sitting) o	Clearing litter trays o	Basic grooming  o	The pet areas of your home will be kept clean and vacuumed  o	We will water indoor plants o	Create a ‘lived in’ ambiance while you’re away, by bringing in mail, 			opening/closing curtains  o	Industry knowledge updates on our Facebook page

Question 8

How do you normally charge for your service?

Accepted Answer

Dog Walking: o	1 hour group walk (max 3 dogs): $25  o	1 hour individual walks: $32 o	Additional dog from same household: $8 o	Holiday sitting per day (2 visits & 45 min walk) $38  Cat Sitting: o	Cat visit: $18 o	Additional cat from same household: $4  Small animals: o	Small animals are FREE with part of another service  o	Small pet visit: $18 o	Additional small animal from same household: $4  Additional Charges o	Key collections (at a different time to our introductory visit): $12 o	Special trip fee if pet care items run out (examples are food, litter etc.): $12, plus item cost o	Emergency vet transportation: $20 plus waiting time $8 every 15mins

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Below shows you Emma’s experience, training and qualifications: Tech Pet CPR, First Aid & Care (AU) Holistic Dog Training Sydney TAFE (AU) Pet Industry Association of Australia (PIAA) Member Pet Sitters International (PSI) Member Monika’s Doggie Rescue Volunteer (AU) Barking Mad DTS Intensive Working Trials Training (UK) Woodgreen Flyball Training (UK) Beginners Agility (UK) Blue Cross Animal Welfair Volunteer (UK) Icknield Veterinary Group Volunteer (UK)

Sit Run Play - Professional Dog Walking & Pet Care

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