Shine Bond Cleaning

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Reviews (5)

• Rebecca S

  NEW

  Verified Oneflare review

  07 Apr 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Fawkner, VIC

  They quoted us for a full house clean, came out to the house and said it was "too dirty" and tried to increase the price. we told them to leave and will hire someone else
  Shine Bond Cleaning

  replied

  07 Apr 2025

  Hi Rebecca, I hope you’re doing well. The review you gave us is really disappointing. You initially provided false information and hid the actual condition of your property just to book the job at a lower price. But when our team arrived at your home, your oven and kitchen were in extremely poor condition — it would have taken a lot of time and effort to clean them properly. We didn’t “increase” your price — we simply gave you a new quotation based on the actual condition of your property. It was completely your choice whether you wanted to go ahead with the revised price or not — we did not force you to proceed with the job. Since you refused, our team left without doing the work. Now, the review you left only harms our business, and it doesn’t benefit you in any way. If the review was based on genuine circumstances, we would have understood — but this is totally false. We spent our time and fuel to reach your property, and we didn’t even take a single dollar from you, yet you still posted a review, which is really unfair.
• Antony A

  NEW

  Verified Oneflare review

  04 Apr 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Mooroolbark, VIC

  I recently hired Shine Bond Cleaning for a full bond clean of my 4-bedroom home, and I couldn't be more impressed with their service. From the very first interaction, the team was professional, responsive, and courteous. They provided a clear and reasonable quote, turned up right on time, and brought a level of attention to detail that’s honestly rare to find.
• Megha

  NEW

  Verified Oneflare review

  31 Mar 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Narangba, QLD

  Very happy with Bond Cleaning Service These two people were very good and had good behavior. They also did a great job. I am happy because they helped me a lot. Communication was excellent, on time and did an amazing job on my end of lease clean. Would definitely use again
• Anonymous

  NEW

  Verified Oneflare review

  30 Mar 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Chermside, QLD

  worst experience ever…..asked for payment upfront and didn’t clean anything as promised. don’t hire these guys! dishonest, no skills, appalling service. had to pay another company to urgently redo bond clean.
  Shine Bond Cleaning

  replied

  31 Mar 2025

  Hi Pia, Hope you are well Your house was in very poor condition, with significant damage and dirt, which made it difficult for you to get your bond back. Before starting the job, we clearly informed you about the condition of your property and explained that no matter how much cleaning was done, it wouldn’t be enough due to the state of your walls and other areas. Despite this, you agreed to proceed with the cleaning, and we completed the work as per your request. You also made the payment. However, now you are going back on your word and asking for a refund, which is against our policy. Additionally, you requested extra work from our team, which was done without any complaints. We even offered a free re-cleaning, but you refused the offer. Now, you have left a negative review, which is unfair, as you were fully aware of the situation before we started. You got the work done, including extra services, and still chose to post a review that could harm our business. We believe this is not the right approach.
• Eva

  Verified Oneflare review

  12 Mar 2025

  Verified

  Job Type: End of Lease Cleaning

  Location: Boronia Heights, QLD

  Very professional and fairly priced. Harry did an excellent job with my bond clean—well beyond expectations! The team explained everything clearly and was very accommodating when I had to reschedule. It’s refreshing to deal with genuine people who care. Highly recommend their service! Thanks again!”