Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At SEQ plumbing we. Are fully insured  And provide 3 month warranty on all works provided  Not material if found faulty

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a third generation plumber my father encouraged me to get  trade, so you could say I started learning my trade at a early age

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I don't have one story I just enjoy being able to fix and repair some of everyday plumbing issues that come along  And some of the people you work showing their aprecation it all keep me motivated

Question 4

What do you like most about your job?

Accepted Answer

I enjoy managing my business and all the different challenges every new day brings along , problem solving and coming up with solutions

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Best describe request required  Also picture help In providing the best price for the customers  Also the tradesman in reducing time and cost

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When are you available I can usually work with in people's scedules some timed this mean after hour with no addition costs just flat hourly rate

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At SEQ plumbing we only provide workmanship of high quality standard because we build our business on the back of our reputation

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We follow up all our work within a few day to make sure no issues have have developed and our customer where happy with works proformed

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Eg a house is low set or high set Eg new taps are same as old tap or new mixer similar to old one

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- give detail description of what you want installed  - check replacement item will fit in space  - when it comes to tapware make sure it has w water mark to fit in with Australian standards

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We provide a tap washer deal where we replace 4 ,  relube , new o rings and fibre washer for $ 88.00

Question 12

What makes your pricing competitive?

Accepted Answer

The services we supply are of high quality Usually spotting the problem and being able to fix it , with no time wasting reducing the cost to the customer

Question 13

How do you normally charge for your service?

Accepted Answer

At SEQ plumbing we provide fixed quotes and hourly rate works based on the circumstances available  Also fixed price work for eg hot water heater

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At SEQ plumbing we provide a maintenance based plumbing company  We also proform small renovation works We also do after hour work as we know people are very busy in today's environment

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At SEQ plumbing we have over 18 year in plumbing trade .In areas of domestic ,commercial and industrial maintenance experience  Provide a  high level of standards to our work

Seq Plumbing Pty Ltd

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