Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Secure Lock Locksmiths have $20,000000 public liability insurance and 100% guarantee on all work we do, no matter how big or small the job we make sure its done right.

Question 2

What do you like most about your job?

Accepted Answer

The best part about being a locksmith is the satisfying feeling of having helped people keep there properties and families safe and secure all over Sydney.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should always ask if the locksmith is insured and holds the appropriate security licence/master licence to trade as a locksmith.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question we get asked is when a customer is locked out and if the locks will be damaged? And the answer is 95%of the time the lock will not be damaged unless its a high security lock and can not be picked open we then have to replace the cylinder/barrel.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have all the qualifications and licences to trade as a locksmith  and have been helping homes and business for many years secure there properties in Sydney, many of our clients are through word of mouth so it is essential for us to keep our great reputation.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Secure.Lock Locksmiths are a complete A-Z mobile locksmith service, all our vehicles are fully equipped mobile locksmith workshops that include all the necessary tools and equipment that we need to get the job done, and done right from the first time to high quality, professional standards.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If you want to RE-KEY or want to install a new lock, what type of lock you want re-keyed/replaced or fixed/installed, what type of door are the locks on wood/glass/grill etc. Any information you could provide will help us to give the customer the right information and options.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.If purchasing your own locks make sure they are the correct locks for your door. 2.If you forget your keys inside your property make sure the door is actually locked( it happens often) 3.Dont attempt to install locks if not confident in doing so as this could cause costly damage to your door.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes Secure.Lock Locksmiths are offering oneflare customers $50 OFF 001 deadlock installations any where in Sydney  for short time only.

Question 10

What makes your pricing competitive?

Accepted Answer

We are a mobile locksmith service so we don't have the costly over heads of running a shop and in return we can then offer our customers low call out and service fees were as others need to cover running costs at the customers expense.

Question 11

How do you normally charge for your service?

Accepted Answer

We charge a basic call out fee and additional charges depend on the work that needs to be done for example- service call+ lock installation or service call+ Rekey

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes having more than 13 years experience in the locksmith industry we specialise in All residential and commercial security and locksmith requirements no matter what that requirement might be we are confident with all work we do.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I Have full qualifications to trade as a locksmith. The qualification is certificate 3 in mechanical engineering and more than 13 years experience in the locksmith industry making sure to always get the job done to professional standards.

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Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Secure.lock Locksmiths Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse locksmith experts by suburb

Services

Qualifications

Add your review

Reviews (40)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Secure.lock Locksmiths