Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have public liability insurance  We guarantee all of our works. Customer expectations is discuss and agreed before commencing work

Question 2

What do you like most about your job?

Accepted Answer

Dealing with different people every day  Seen happy customer at the end of the day We take pride in our job

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are family own business. The customer wull be dealing with business owner, we reliable and trustworthy because it our way of running our business

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Because we deliver satisfying service according to the customer specification or requirments. We privide one stop service ( vacate cleaning, steam cleaning, window cleaning)

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Number of room Spaces  Condition of floor  Property type ( house, unit, appartment, single or double story) Customer expectations. Timing

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Vaccume before steam cleaning  Pickup large items where possible, Spray oven with oven spray 1 hours before the cleaners arrive.

Question 7

What makes your pricing competitive?

Accepted Answer

We have very limited overhead cost. So our prices are very competitive because the saving is pass on to customer.

Question 8

How do you normally charge for your service?

Accepted Answer

Cash or money transfer or credit card for new customers. We provide tax invoice on premises. Flexible payment options to meet the every customer need

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Internal cleaning and steam Cleaning, window cleaning, external high pressure cleaning. We build a good working relationship with our customer to be able to deliver desired outcome for all our customers

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 4 years experience in cleaning industry. You dealing direct with my family we take your cleaning requirements serious and we

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