Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a final piece of mind, all of our vehicles are also covered by insurance. This insurance covers our truck as well as your vehicle so there’s no risk of unexpected costs along the way.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Ask for a quote and what may be the variables for the quote? 2. Are they a licensed tow company with QLD transport? 3. Are their vehicles insured? 4. Do they have public liability? 5. Do they have insurance that covers your vehicle and to what value?

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We started out as a small operation in Caboolture but through years of consistent, reliable work, we’ve built a reputation for ourselves. That means rapid growth, great word of mouth and more trucks on the road to get you moved faster

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We started out as a small operation in Caboolture but through years of consistent, reliable work, we’ve built a reputation for ourselves. That means rapid growth, great word of mouth and more trucks on the road to get you moved faster.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Vehicle details (make,model, dimensions and weight) 2. Pickup and delivery address 3. Time and date 4. If it is a breakdown, accident, insurance tow, container or machinery tow

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be as descriptive about your vehicle that is being transported 2. Make sure your point of contact is available at pickup 3. Make sure your vehicle is ready for transport

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering an additional 5km included in our base rate giving you a whopping 20kms travel for your tow.

Question 8

What makes your pricing competitive?

Accepted Answer

We started out as a small operation in Caboolture but through years of consistent, reliable work, we’ve built a reputation for ourselves. We are priced competitively and nearly always Quoting cheaper then our competitors.  If you’ve had a better offer from a fully licensed and insured, well match

Question 9

How do you normally charge for your service?

Accepted Answer

We charge a base rate of $99.00 that includes the first 15km of your tow. We then charge a per km rate thereafter so you know your getting a fixed rate with no hidden surprises.   If you’ve had a better offer from a fully licensed and insured, well match it.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

When getting your vehicle put on a tow truck, trust can be a huge factor. Not only will our friendly and professional staff put your mind at ease on-site, we’ve also got the backing of QLD Police.  As authorized contractors, we’ve got their tick of approval as a safe and

Rudd’s Towing

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