Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and we do guarantee our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Its all about the passion and the professionalism.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every job we do has its own story. We can visit our website and read the blog and we are sure that you will be also one who is going to write on our blog ones the jobs been done.

Question 4

What do you like most about your job?

Accepted Answer

The most we like is that we meet the customer face to face and they can see our professional work and when its done they also provide us some referrals.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customer should ask what chemical we use, our job experience, about insurance, about the guaranty of the job and finally the quote.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customer mostly ask us what sort of chemical do we use? Is it safe for our kids and pets? We use all Australian standard and less toxic products and its safe for you, your family, your pets and also for the environment.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are Australian owned company and fully insured. But ones you see how we work then we can guarantee that you definitely trust us.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our professional pest technician are highly trained and have years of experienced.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

First thing we need to know what pest problem is. Also the location.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

House keeping should be looked after. Don't waste money in buying cheap and toxic product to do pest control by yourself. Pest Control should be done every year by a professional Pest Control company as a precaution.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For this winter season our price starts from $100 depending upon the size of the job and also provide 15% discount in the next visit.

Question 12

What makes your pricing competitive?

Accepted Answer

We believe in numbers and so our price is very reasonable.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge after the job has been completed and also provide warranty in a company letter head if needed.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in both residential and commercial for pest and termite treatment.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our pest technicians are fully licensed and have great experience in doing pest control in major hotel, restaurant, cafe, universities, aged care and child care etc. We provide up to date training to our staffs.

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