Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, fully insured and team ready to work your painting project.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Painting is a trade that runs deep for us. We built this business from the ground up with a focus on quality workmanship and doing things properly the first time. Over time, it’s grown through referrals and repeat clients who value reliability and a high standard of finish.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We’ve had a lot of great experiences, but what stands out most is handing a project back to a customer who didn’t realise how much of a difference a proper paint job could make. Seeing that reaction - especially on family homes - is always rewarding.

Question 4

What do you like most about your job?

Accepted Answer

The transformation. Taking something tired or outdated and turning it into a clean, high-quality finish that adds real value to a home or property.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed and insured?  Can I see examples of your recent work?  What preparation process do you follow?  What products do you use and why?  What’s included in your quote?  Preparation and process matter just as much as the final coat.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take? Depends on the size and prep required, but we always provide a clear timeline upfront.  Do I need to move furniture? We handle most of that, but we’ll guide you on anything that needs to be cleared beforehand.  What paint do you use? We use premium, proven products suited to the job - not one-size-fits-all.  Will there be a mess? No - we keep sites clean and tidy throughout the job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We show up when we say we will, communicate clearly, and deliver the standard we promise. Our work is consistent, and most of our jobs come from referrals - that speaks for itself.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We focus on quality over shortcuts. Proper prep, the right products, and attention to detail. You’re not just getting painters - you’re getting a team that treats your property like it matters.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of job (interior, exterior, roof, etc.)  Size of the area  Condition of surfaces (prep required)  Access to the property  Desired finish or colour changes  Photos help, but we often recommend a site visit for accuracy.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Choose colours early to avoid delays or changes mid-job  Clear small items and personal belongings from work areas  Address any obvious repairs beforehand if possible  Good preparation reduces time and cost.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We focus on delivering value through quality rather than discounting, but we’re always happy to provide honest, competitive quotes and advice upfront.

Question 12

What makes your pricing competitive?

Accepted Answer

We price based on doing the job properly the first time - no shortcuts, no rework. You’re paying for durability, finish, and a job that lasts.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide fixed quotes based on the scope of work. This gives customers clarity and avoids unexpected costs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential repaints, roof painting, and full property transformations where preparation and finish make a significant difference.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We’re an experienced, hands-on team with strong trade knowledge across residential and commercial projects. We understand surfaces, products, and processes - and we apply that on every job to ensure a high-quality, lasting result.

Roller Kings Painting

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Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

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