Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we carry full Public Liability Insurance via AAMI and we give a 100% Money Back Guarantee on every item we print.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A lifelong passion of printing T-shirts as a hobby and a life threatening illness forcing a career change brought the hobby into a full time career as it gave me the freedom to be able to look after my husband whilst still working.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A lady brought in a 25 year old Commemorative T Shirt which was well worn, we managed to copy the original print and print it onto a new t-shirt, the customer was very emotional when she picked it up and it made my day.

Question 4

What do you like most about your job?

Accepted Answer

Customer Satisfaction, the smile on their face when they see the finished product, self satisfaction knowing you've brought someones idea into reality.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What process will they use for the type of print they require, not all prints are the same on different garments.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much is a print going to cost, we operate a flat rate pricing policy which is easy to understand

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We pride ourselves on attention to detail and getting the job right every time, we are open and transparent and not afraid to tell you if there is a problem.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

As long as the blank is in stock we can turn your order around normally within 24 Hours, or supply your own shirts we can print onto them for you. Shirts, Hoodies, Sweaters and Caps we can print on most items.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of Garment needed, the amount of Cotton in it if if bringing your own garment requiring Digital To Garment style printing, Quantity, Timescale, Design Brief

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Bringing in your own Garment usually saves some money, be happy we love smiling customers, don't ask us to use photos from social media.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We do from time to time have special offers follow us on Instagram @tmendous_designs or on Facebook @teemendous this is where we post our specials.

Question 12

What makes your pricing competitive?

Accepted Answer

Using the latest technology available within the print field helps us keep our costs down, we also deal direct with manufacturers to cut out the middle man and pass these savings onto our customers.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge per item with an open and honest flat rate fee. No hidden costs or set up charges either.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Digital Garment Printing & Heat Transfer Vinyl printing onto garments is something we not only specialise in, but are passionate about.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years experience in the T-shirt Printing & Embroidery Industry we have the necessary skills and experience to get your print right every time, free artwork editing and touch up service, we will only print your design if the artwork is good enough so offer this as a free service.

AS Design & Print Formally TMENDOUS

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