Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At River City we do understand that accidents can happen so we are insured for these reasons. Our policy at River City is to deliver the furniture in the same condition we receive it.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Having 25 years of experience and a family history of knowledge in the industry it was quiet any easy decision.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

You are welcome to visit our review page to see the stories of all of our happy customers at River City.

Question 4

What do you like most about your job?

Accepted Answer

We at River City Relocations receive total satisfaction by delivering a professional service at a competitive price and satisfying all of our customers needs

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

River City are firm believers in you can"t ask enough questions to ensure a smooth move. The more information gathered by our customers the more comfortable they will feel with their decision to hire a professional service

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

$$$$ Cost!! At River City we understand all budgets for moving house and that is why we offer a professional service at competitive rates

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

River City has now been operating more than 10 years and has developed a reputation as being an honest and reliable company. All of our staff at River City have been employed for a period of time and we know who we are sending to our clients to represent our company.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At River City we are a family owned and operated company that offer a professional service at an affordable price. There are many reasons why you should hire River City. We believe in good customer service which starts from the moment we take your call, we will always go the extra mile to accommodate you and personalise your move to ensure that you have the best removal experience possible.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The more information provided to River City the more accurate quote we can provide. We will require moving dates, number of bedrooms, access at both properties, parking restrictions, descriptions of any large or heavy item,.etc.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A few simple ways to save money is to be ready on the day of the move. For example; *The more you do the more you save *Anything that will fit into a carton should be packed *Fridge empty and ready to go *Washing machine disconnected and drained *Clear walkways and paths *Dismantling of furniture

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All of our Oneflare customers are entered into a monthly draw for a chance to win 2 Gold class movie tickets.

Question 12

What makes your pricing competitive?

Accepted Answer

Here at River City we believe in you get what you pay for but we also believe that you should be able to get a premium service for a affordable price. We strive to give you the best value for your money with our competitive rates.

Question 13

How do you normally charge for your service?

Accepted Answer

Our services are charged as per clients request either by hourly rate or we can provide a fixed price quotation. We understand that every job is different and try to cater for all of our clients. We at River City accept payment by Credit Card or direct bank transfer

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We at River City feel that we specialise in all aspects when it comes to moving house or any fragile items.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our staff at River City are experienced and trained in all facets of the removal industry. Being a family owned and operated business we have generations of knowledge and skill to perform all duties involved with moving house.

River City Relocations

Business contact details

Business description

Badges and awards

Browse removalist experts by suburb

Services

Qualifications

Add your review

Reviews (54)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps