Revitalise Cleaning

Qualifications

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Reviews (1)

• Jon

  Oneflare review

  09 Jul 2016

  DISHONEST and IRRESPONSIBLE. If you want a cleaning company that damages your property but then claims it wasn’t them and won’t pay for it – then go for Revitalise!! Our tenants chose Revitalise for an end of lease clean. They sprayed oven cleaner on our solid timber benchtops, completely stripping the finish near the sink. Once our tenants saw this damage, they got the cleaner back in, at which point he commented that ‘this has happened before’. During a later conversation with my tenants, he admitted that he had used oven cleaner, that he was responsible, and that he would pay for the damages. Unfortunately the director of the company then got involved, and at that point their story changed rapidly. The director made many claims to try and claim it wasn’t their fault, including: - ‘That looks like long term water damage’ [Sorry, I was in the house 2 days before the cleaners arrived, and there was no damage] - ‘We’ve used that oven cleaner on hundreds of benchtops and not one has been damaged’ [The oven cleaner’s manufacturer website states directly that “this product should NOT be used on benchtops”] We arranged for the manufacturer of the benchtops to provide us with an assessment and a repair quote. The assessment stated that ‘oven cleaner and similar harsh chemicals will instantly strip the finish off the timber, resulting in this damage’. Despite this, Revitalise still continued to deny any responsibility, claiming there was no proof that they caused the damage and using any argument they could to try and prove their innocence. So we are now left with a $630 repair bill caused by this incompetent, dishonest and irresponsible company. My advice – STAY AWAY.

Frequently asked questions

• Why should a customer hire you over another service provider?

  Revitalise Cleaning in Canberra cleans everything from Carpet Steam Cleaning, Upholstery Cleaning to End of Lease Cleaning for residential and commercial cleaning clients. Our focus is on helping Canberra’s rental market with affordable End of Lease Carpet Cleaning and provide after hours service at no extra cost (5:30pm - 11:30pm). Our fully trained cleaning technicians are uniformed and eager to go the extra mile. So if your looking for quality cleaners, give us a call. We have built our business on great reviews and excellent feedback. If you have any questions or would like some advice on cleaning methods or carpet stain removal just give us a call, we are more than happy to talk!