Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. We have Liability Insurance with Allianz for $10,000,000.00. Our policy number: 109X003413COM. We are happy to provide any information about this to clients. If the job is not up to standard, we will send a manager out to check and re do it.

Question 2

What do you like most about your job?

Accepted Answer

Love to clean, and love to put smiles on peoples faces, and knowing that God has helped us relieve someones stress.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the hourly rate? We dont charge on hourly rate, we charge on job, time, how many workers, and the amount of work needed doing.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have an awesome accountibility system in place for our workers and all staff. If we don't do the job as we said we would, or up to high standards, then you give us a call, and we will come out and re do it until its done properly. We guarantee we can do the job better and at a better price.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We save clients from having to hire different companies to do different jobs. We are able to clean residential and commercial properties, do windows n tracks, carpet cleaning, gardens and lawns. Making Rent-A-Cleaner your One Stop Shop for all your cleaning needs.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size, jobs needed doing, location.

Question 7

What makes your pricing competitive?

Accepted Answer

We are competitive, and most of the time we come in well underneath other quotes because the client doesn't have to call multiple companies in to do different jobs. We can do it all ourselves. This is what we have heard from ur previous clients, and is why we added on the other services.

Question 8

How do you normally charge for your service?

Accepted Answer

Rent-A-Cleaner give FREE quotes. We don't charge per hour for our cleaning jobs, we assess and then quote on the size of the job, time and how many cleaners it will take. Because we have a very good idea of how long a job takes, the effort on our part that is needed for it to be up to high standards, we prefer to quote on job not hourly rate. As we value our employees and feel they deserve to make a good living, but also making sure the price is fair for the client.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our management alone has over 30 years in the cleaning industry from meat works, offices and hospitals. We train each of our employees, and are active in helping each of our employees strive for the best results for all our clients

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