Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

My business is insured for an adequate amount under public liability. All works deemed unsatisfactory due to our fault will be amended.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father is a carpenter and so was my grandad, also my uncle is too, its a bit of a family occupation.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have enjoyed my time working for many previous customers and being able to deliver satisfaction in the work they were looking for.

Question 4

What do you like most about your job?

Accepted Answer

I like the flexibility of the job, it fits around myself and allows me to spend time with my young family. I also enjoy meeting new people and helping them achieve what they are looking for.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should have a good idea of the job that they want done to ensure that they get the right trade for the job.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Every job is different so i like to chat to each person and get a feel for the job so i have the information to answer any questions they have.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

i believe i am reliable and trustworthy because of my years of experience, friendly and approachable personality and dedication to the job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Raw Carpentry Services is punctual, reliable and has an attention to detail. Friendly, grass roots company with fair and reasonable pricing.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

typically i would like to know as much about the job as possible,such as type of works (decking,doors,pergola etc) materials to be used (pine,jarrah,merbau etc) and when they would be available for me to have phone or have a look.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

customers can save time and money by giving as much information about the job as possible, for example the materials they wish to use, when they would be available for a site visit and plans where necessary.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All my jobs are quoted free of charge and obligation free,whether we converse face to face or over the phone.

Question 12

What makes your pricing competitive?

Accepted Answer

my pricing is based on years of experience taking into account the cost of materials used and the time needed to complete the job to give the best price.

Question 13

How do you normally charge for your service?

Accepted Answer

depending on the job i find it best to see the job or at the very least talk over the phone so i can give a accurate quote.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

experienced in all aspects of carpentry but specializing in 2nd fixing works such as doors,shelving and skirting but also very competent at decking and joinery.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

14 years experience in the carpentry industry, both residential and commercial, in all aspects of the trade.  Certificate 3 in Carpentry and Joinery.

Raw Carpentry Services

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