Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes I have insurance for my business.  I also provide six months warranty on my job.  This mostly depend on how bad your house is infested.  I usually discuss this with clients as the location after I have made my assessment.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I use to pay my pest controller a lot of money to pest control my house.  I thought I will save money if I do it myself.  I did the course and here I'm running my small business and saving money for everyone.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have recently pest controlled a house in (Badly infested).  The owner wasn't home at the time. I took photographs of the cockroaches behind his fridge and sent it to him.  He was really shocked to see how badly his house was infested.  I had to resprayed and now he has minimize the cockroaches....

Question 4

What do you like most about your job?

Accepted Answer

I enjoy driving to different suburbs, meeting different nationality of people, explaining what my job involves and help people to get rid of the little bugs that we all hate

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a qualified pest controller?  How long have you being doing this job for?  Do you have insurance?    Do you give warranty?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1:  Is the chemical you use is save?  I rely, "Yes.  Its low toxic but don't go licking it. 2: How long is the warranty for?.  I say, " 6 months but it depends on who bad the house is infested."

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I love to be on time and if I'm running late I do inform my customers that I'll be late and an estimate time of arrival.  I like doing things right the first time.  At the end of my job I explain to the customers what work I have done, so that they are aware that their money wasn't wasted.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I'm a licensed pest controller.  I have previous work experience before I started my own business. I don't charge customers big $$ for small jobs.  I believe I should charge someone what I deserve.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

number of children, numbers of bedroom, number of levels, any pest you may have, importantly what is your major concern.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- make sure that the kitchen cabinets are well organised,. (easy to gel and dust) - I can access your fence line for a good spray for spiders - House is clean with nothings thrown on the floor

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Please do not hesitate to ask. I'll try my best to give a reasonable price.  Usually the price I quote is reasonable but who knows what mood I'm in....

Question 12

What makes your pricing competitive?

Accepted Answer

Like I stated before I worked with big companies and I have seen what their charge for small jobs.  I'm here to save you some money and also do the best job possible

Question 13

How do you normally charge for your service?

Accepted Answer

I accept cash and I do provide a sale docket for tax purposes. I do take bank transfers in extreme circumstances, but it has to be pre-approved.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I'm a qualified pest controller. Most of my jobs includes getting rid of cockroaches and spiders.  I also do bed treatment.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have worked with other companies where I have seen them charging big $$ for a small job.  I have experience in pest control industry for the past 3 years and I'm here to do pest control and also to save you some money.

Rap Pest Control

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