Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured Public Liability and Workers Compensation. We guarantee our work will be to the expectation of the client as per the agreed job scope and payment will only be processesd  when completed and signed off.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I liked the idea of running my own business and having the opportunity to run multiple jobs for a variety of businesses

Question 3

What do you like most about your job?

Accepted Answer

The best thing about my job is the chance to meet different people everyday and go to a wide range of environments

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What do you need done? Remove the rubbish whee its stacked, or perhaps gather up all the rubbish from the site and load up? there are many questions and we are ready to help.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What can I put in the bins or on the heap and what can I not? We explain what EPA rules govern waste stations and what we could possibly suggest to segregate reusables from landfill.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Reliability translates to timing and quality of the work performed. We are a small business and homeowners as well so we know whats important for a local service to succeed.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We have many testimonials and we believe that speaks volumes about how we care for our clients, how much we value their loyalty as well as how good we are at what we do.  These busy customers  could choose any other competitor but stay with us because they can rely on our prompt attention and fair transparent rates. Testimonials......  "Thank you thank you thank you - we were away during council clean up and wondered when we would get rid of all this rubbish" Dierdre, Manly   "Thanks for all the help for the past 5 years cleaning up after us on the site" Tom, Manly   "Great service, thanks"    "Julian managed to get our spare bricks reused on another project and by the time he had re-allocated all the sleepers, there was not much rubbish for the tip. A great Green initiaive. Well done." Chris, Allambie  "Jules a quick txt to say great job we have finished up for the year on that one see you next year on next job mate all the best Clary"

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tips on saving money before we arrive. If you can seperate the rubbish into recyclable piles Have the rubbish as close as possible to load out Assist load

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

get the App and book on the fly Use our QR code to redeem Voucher Discounts (found on all of our vehicles) Customer Loyalty Discounts apply to residential clients for themselves on repeat jobs as well as for recommending friends and neighbours to use us for our services. Builders are priced on a competitive commercial rate card.

Question 10

What makes your pricing competitive?

Accepted Answer

Whenever possible, we try to make it possible for the items we remove from homes, offices, warehouses, industrial complexes, malls, and other buildings and properties to be recycled or reused. That translates to cost savings to our clients. We assess the lot when we arrive and offer advice on affordable disposal.

Question 11

How do you normally charge for your service?

Accepted Answer

Our Prices are simply based on the volume of rubbish you want removed.   Here is our guide based on the amount that would fit into 240 litre bins  General Rubbish 3 Tonnes Tip Truck  Quarter load  $165  Half load         $330  Full load          $550  Recyclables  Half load         $220  Full load          $330  Skip Bins   2M3                  $330 4M3                  $550 6M3                  $715        Hourly Rates  ( Fully Insured and carded) Labour General   $43.00 Labour Specialised  $55.00  Equipment Hire  (Call)

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Recycle Recycle Recycle..... Our motto is Rethink, Recycle, Reuse.    Its cheaper for our clients and better for the environment. We pride ourselves on doing the total job from ground sheets if required to final sweep and cleanup before we go.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Principal of the business has been operating this business for 6 years with an unblemished record of driving and Industry safety record Industry Qualifications include: Industry White Card 1st Class Boiler Maker Certificate ( NZ) Excavator 4.5 Tonne operators Licence HR Truck Licence

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