Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes . I have a current professional indemnity insurance.You will sign off on my work before it is published and before you pay for the website.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My whole family is in the computer business , one way or the other, so I guess it was just a natural progression.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Where to start? I have had customers frustrated at not being able to manage the " so called do it yourself 45 minute website.' After many days of trying to understand the jargon they have given me a call and together we have their website up and running and the smile returns to their faces.

Question 4

What do you like most about your job?

Accepted Answer

I find making websites challenging and I enjoy the excitement of seeing it come together. I find it a most fulfilling occupation.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When searching for someone to do your website, check out their website first. If you think it is professional in looks and design, give them a ring and set up a meeting and start to design your way to your new website.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They usually send me a cry for help after getting frustrated at trying to do it themselves. Of course I always drop what I'm doing and help sort them out.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Raine's web design we pride ourselves on being reliable and completing our work in a professional manner, meeting the target times requested.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer a prompt, friendly and reliable service. We will tailor our easy to navigate websites to suit your requirements and help you get noticed on the web..

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I will need to know if it is a new website, Are we revamping an existing website, whether we are to install software or are we fixing website design or producing graphics.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have an idea or plan of what you would like to appear on your website. Take a few photos of what it is that you want to show case to the public.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As a One Flare customer please mention the $50 saving on your first website. We look forward to doing business with you.

Question 12

What makes your pricing competitive?

Accepted Answer

I have researched other website designers and I have found that my price for a fully functional website is competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

Together we will plan your website to meet your needs. So to get your website fully functional it will cost you $40 per hour plus the cost of your Domain name, and Hosting.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Making websites. Over the years I have been to required to maintain and design websites. It is a industry I find really rewarding.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been developing and Maintaining, easy to navigate websites for over 10 years. I have a Certificate IV in Assessment and workplace training and I find working in this industry very rewarding.

Raine's Web Design

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