Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully licensed and insured and can guarantee our work is preformed to a high standard and that everything is done to specs.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Was pretty much forced by my father at the age of 15 (when i left school) haha. Soon realized I loved working out doors and with my hands.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I don`t pick favourites however we have had some great customers over the years that have cooked bbqs for us. Wink wink

Question 4

What do you like most about your job?

Accepted Answer

My job takes me to many places so i am not stuck in one place for to long. I love working out doors and love the reaction of customers when they come home from work to see what we have done for them.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask to see a license. Ask to see some of there work and ideally speak to former / current  customers. Do you research. Do the have a portfolio of completed work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is earthworks included in the quote? To an extent yes. However we do have a clause for footings/rocky areas where cave ins may occur. This clause covers extra concrete only.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are upfront with everything. We will itemize all aspects of a given job so you know exactly what you can expect to receive from our services. (that way you can compare quotes and make sure you are getting the same service)

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With over 20 years experience as a concreter you can rest assured that any work done by us is to a high professional standard. From hi-rise construction to residential we have done it all.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Access is a major one. We need to know weather a concrete truck can access the area directly or if we need to get special equipment in. Tight access (mini excavator/bob cat). Pump hire. These things always add to the cost of the concreting job. (can be all done at cost though)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Site prep: If the site is prepared or partly prepared (subgrade) we can discount a little more. Correct self measure up can also save us time in the quoting process and can give an estimate based on your measurements and requirements. (A quick chat on the phone and we can work out what is needed)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any concrete work over 100sqm we can offer a 10% discount to oneflare customers. This discount will automatically be attached to any quotation through oneflare.

Question 12

What makes your pricing competitive?

Accepted Answer

Being in the industry for over 20 years we know the rates and what is involved on each and every job and quote to suit the job. (We will never charge more than a quoted price, and in some cases the final invoice can be less than the quoted price)

Question 13

How do you normally charge for your service?

Accepted Answer

We usually charge a quoted price however some services can be done on an hourly or day rate (per 8 hours)

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Concreting - colored, exposed, plain, driveways, shed slabs, stairs, house slabs (anything in concrete we can do) Give us a call to discuss.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years in the Building and Construction industry. Fully licensed and insured. Many major projects completed over the years.

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