Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Pure Driveways is a fully insured business, giving you peace of mind from start to finish. We also stand proudly behind the quality of our work — every job we complete comes with a workmanship guarantee. We believe in doing it once and doing it right, and if something isn’t up to standard, we’ll make it right. Your satisfaction and trust mean everything to us

Question 2

How did you decide to get into your line of work?

Accepted Answer

I’ve always enjoyed working with my hands and seeing real results at the end of the day. Getting into concreting felt like a natural fit — it’s a trade where skill, precision, and pride in your work truly matter. Over time, I saw how much of a difference a well-done driveway or pathway can make to a home, not just for how it looks, but for how it feels to live there. That’s what inspired me to start Pure Driveways — to deliver quality work that people can rely on and be proud of.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our favourite recent customer stories was helping a lovely local client who was having a lot of trouble with their old driveway. Every time it rained, pebbles and rocks from the edge of their driveway would wash away, leaving a mess and causing frustration. After chatting with them and taking a good look at the site, we came up with a simple but effective solution — a new driveway extension. We extended and properly shaped the concrete to stop the water from carrying the stones away. Not only did it fix the problem, but it also gave their home a much cleaner, finished look. They were thrilled with the result — and we were proud to have made such a practical difference!

Question 4

What do you like most about your job?

Accepted Answer

What I love most about my job is seeing the transformation we create for people’s homes. There’s something really satisfying about turning a blank space into something that’s not just practical, but also adds real street appeal. I also enjoy meeting new people, building trust with our clients, and knowing that the work we leave behind will be there for years to come. It’s rewarding to know we’re helping make a small but important difference in someone’s home.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Choosing the right service professional is important, so we always encourage customers to ask a few key questions, like:  Are you licensed and insured? How much experience do you have with this type of work? Can you show examples of your previous jobs? What’s included in your quote? Do you offer a workmanship guarantee? How do you handle any issues if they come up during or after the job?  Good communication, clear expectations, and genuine pride in the work go a long way to making sure you hire the right team.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers often ask us things like:  How long before I can drive or walk on the concrete? How do I look after the driveway once it’s finished? What happens if I notice any cracks or issues?  We completely understand — new concrete is a big investment, and we want you to get the most out of it. After every project, we provide a free post-care fact sheet that’s easy to follow. It explains everything you need to know about looking after your new concrete, from how long to wait before using it, to tips for keeping it looking its best for years to come.  We don’t just finish the job and disappear — we’re here to support you even after the work is done. Your satisfaction and the long-term quality of your concrete are really important to us.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Pure Driveways, reliability and trust are at the core of everything we do. We show up when we say we will, we communicate openly with our clients, and we take real pride in the quality of our work. We treat every project like it’s our own home, paying close attention to the little details that make a big difference. With years of experience, a strong reputation in the local community, and a genuine commitment to doing the right thing by our customers, you can trust that when you choose us, you’re in safe hands

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

When you hire Pure Driveways, you’re not just getting a concreter — you’re getting a team that genuinely cares about the final result and your overall experience. We don’t cut corners, we don’t rush jobs, and we don’t treat you like just another number. We combine skill, honesty, and pride in our workmanship to deliver high-quality, long-lasting results that add real value to your property. Plus, being local means we’re always close by if you need anything, even after the job’s done. We stand by what we do — and our customers can feel the difference

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we can provide a proper quote, we like to get a clear understanding of a few important things, like:  The size and shape of the area you want concreted The type of finish you’re after (plain, exposed aggregate, decorative) How easy the site is to access  What preparation work might be needed (like excavation or removing old concrete) Any specific design features or drainage needs  We take the time to ask the right questions up front, so there are no hidden surprises later. It also helps us give you the most accurate, fair, and tailored price for your project.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We’re all about helping our customers get the best value. Here are three simple ways you can save money before we start work:  Prepare the site beforehand If you’re able to clear the area of any obstacles like old concrete, trees, garden beds, or debris, it can save on labour and machinery costs. Choose a design that suits your budget Sometimes small changes, like simpler shapes or a different finish, can make a big difference to the price without sacrificing quality or appearance. Make sure everything is decided up front Having clear decisions on the design, layout, and finish before we start means we can avoid any last-minute changes, which can add to the cost. We’re happy to chat and guide you through the best options to keep your project affordable while still getting a fantastic result

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes! As a thank you for choosing Pure Driveways through Oneflare, we’re offering a free bottle opener with every completed job. It’s just a small way for us to say we appreciate your trust in us — and to help you crack open a cold one once your new concrete project is done!

Question 12

What makes your pricing competitive?

Accepted Answer

At Pure Driveways, our pricing is competitive because we focus on delivering real value — not just the cheapest quote. We price our jobs fairly based on the quality of materials we use, the experience we bring, and the time and care we put into every project. We’re upfront and transparent with no hidden costs, and we work hard to make sure you’re getting the best quality for your money. A well-done driveway is an investment, and we make sure it’s built to last without breaking the bank.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge per square metre, based on the size of the area and the type of finish you choose (like plain, exposed aggregate, or decorative). Every job is a little different, so we provide a personalised quote after having a good look at the site and understanding exactly what you want. We’re upfront with our pricing — no hidden costs, just a clear, fair price for high-quality work.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in exposed aggregate concrete. It’s one of our favourite finishes because it’s not only tough and durable, but it also adds a beautiful, decorative touch to any home. We take real care with our exposed aggregate work — from helping you choose the right mix to getting the perfect finish that really brings out the natural stones. It’s a skill that takes experience and attention to detail, and it’s something we’re genuinely proud to offer our clients.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At Pure Driveways, we bring a combination of experience, skill, and professionalism to every job. Our team includes a female concreter who brings a fresh eye for detail and a strong commitment to quality. We pride ourselves on offering prompt, professional service — turning up when we say we will, communicating clearly, and completing work to a high standard. With hands-on experience across all types of concreting, including exposed aggregate, plain, and more you can trust that your project is in skilled and reliable hands.

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