Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and guarantee our work , at all times abiding by the QBCC rules ,regulations and  all updates

Question 2

How did you decide to get into your line of work?

Accepted Answer

Have been in the concrete industry for about 25 years and in business for 18 years , it can be very rewarding constructing maybe a new driveway and providing the client with a great result.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

we are offering a special on all driveways either exposed agg ,stamp , stencil , plain concrete , so please mention this .(up until xmas only)

Question 4

What do you like most about your job?

Accepted Answer

All concrete jobs are different ,different shape, size colour ,design , area  we make an honest dollar for an honest days work and working in harmony.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Make sure the business is licensed ,has the availability for the work at hand and willing to provide a rewarding service

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What will it cost , when can you start and how long will it take would be the famous three Questions and are answered once the site inspection is complete.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We provide a prompt and reliable service from the time we contact for the quote to the commencement of the work making sure the clients requests are met on time

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Experienced concreter and crew able for all aspects of concreting. EG Driveways , patios, shed slabs, footings .also exposed aggregate and all types of decorative concrete ensuring a sound result

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will need the clients address ,mobile phone and home number and a description of the works to be undertaken

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Yes by making the area that needs to be concreted clear of debris  and allow easy access to these areas.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will travel for the larger commercial and industrial work that needs to be undertaken offering reliability and a safety conscious crew.

Question 12

What makes your pricing competitive?

Accepted Answer

We are constantly keeping in touch with all of our supplyers and latest innovations also listening to the clients needs

Question 13

How do you normally charge for your service?

Accepted Answer

Normally a site inspection is required and we will organize a time and date that is convenient for us both and a quote will be emailed asap

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in exposed and decorative driveways , patios and pool surrounds but also cover commercial , industrial and all aspects of concreting including basic civjl work

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

over 25 year in the concrete industry and 18 years in business providing clients with an honest,prompt  and reliable service

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