Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

In case of an accident, our chauffers and vehicles are fully insured. The insurance includes all our passengers as well.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We are a small chauffeured town car business. We pride ourselves in giving the best service and professionalism. You will feel at home as you get to know our regular chauffeurs.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For a quote, please provide your name and contact number or email, the date, time, and location of the pick up and drop off. For a wedding or private chauffeur service quote, please provide the date, time and approximate duration.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

For budgeting, some tips include providing accurate details of pick up and drop off locations, nature or purpose of the travel, and planning the pick up and drop off times.

Question 5

What makes your pricing competitive?

Accepted Answer

The pricing for our services are reasonable. We believe in keeping both clients and chauffeurs happy. Please email or text for a quote.

Question 6

How do you normally charge for your service?

Accepted Answer

Generally, prices are fixed for airport transfer or when getting to and from different locations. For weddings, tours, and private chauffeur services, the prices are quoted by the hour.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in providing professional chauffeur servicds for weddings, airport transfer, corporate events, day tours, and special occasions. We also offer private chauffeur services.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our chauffeurs are accredited by the Victorian Taxi Commission and each of us are from various background: veterinary,  engineering, finance, and so on.

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