Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance and we aim to rectify any issues with workmanship and resolve any disputes if they do arise

Question 2

What do you like most about your job?

Accepted Answer

Building a project from an idea and turning it into a useful effective space that is pleasing to the eye, the finished result

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we do it cheaper?, yes there are many ways to lessen the cost of a job by changing the way it is done, use different materials, but this does vary the outcome which I am upfront about and is a choice for the client to decide on.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Word of mouth is are most powerful advertiser, so reliability and trust to our clients we continue to get us referrals for future work as well as our name passed on

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Attention to detail and personal service with an array of knowledge for many situations and looking to work with you to find the most effective outcome for your situation

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What material you want to use, colours, shape are all decisions that can be made by you, I can assist if you are unsure, know what you want to be quoted and what works you want our team to undertake and what you are will to do your self, amount of money you want to spend

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Doing any labour intensive work, lifting of old pavers, \ 2. Ask and chose products that mat be on sale at different times, I get sent information about sales from suppliers and can pass this information on, 3. Allow good access to work site clear and trees and shed etc. that may be in the way

Question 8

How do you normally charge for your service?

Accepted Answer

We generally charge from a written quote and then direct bank transfer, we can also work on an hourly basis

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in all aspects of bricklaying, paving and colorbond fencing. From new homes to renovations from working with builders to the general public

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Trade certificate in bricklaying, and 10 + years working in the industry in varied positions to build up a wealth of knowledge to be able to apply and explain to any scenario

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