Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Powerlink Electrical and all of its master electricians are fully insured and have public liability. We offer a workmanship to all our services along with product warranties.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our director always tell us that if he got a small shock of electricity when he was a child. He believes it encouraged him to pursue his career.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We once tested a home on data cables. We quickly identified that their newly purchased internet jacks were causing the problem. We had the client tell us that internet providers were not able to pinpoint the issue and we had overcome and met their expectations fully.

Question 4

What do you like most about your job?

Accepted Answer

We enjoy repairing and or installing services to modern, smart, intelligent or energy efficient homes in New South Wales Australia

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Asking for public liability insurance from tradesmen is very beneficial. This saves the client from legal issues. Make sure that you seek for certified and licensed tradesmen.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you do over the phone quotations? unfortunately in most cases we cannot do over the phone quotations however we do provide a very fast no obligation free quotation to oneflare users.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Powerlink Electrical and all staff are Fully Licensed & Qualified master electricians, As a firm we are Trades Monitor Accredited Contractors,

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Unique to our company we offer Area Discounts to all of our clients. For detailed information go to our website www.powerlinkelectrical.com.au

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Level of danger and level of urgency. We ask detailed information to provide more effective quotes and discounts to oneflare customers.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If our technician is on the way grab a pen and paper, and list the things you done 30 minutes prior to the blackout.This will save a lot on a fault find fee  And also as we mention to all clients over the phone, if and when you have you must turn off all of your sensitive electronics.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer an area discount to all oneflare customers if we have a job in that area the same day

Question 12

What makes your pricing competitive?

Accepted Answer

We offer a no obligation free quote to all customers. If you are a pensioner or know a family friend who is a pensioner we can issue a 10% discount to be reflected off your work. for detailed information log on to www.powerlinkelectrical.com.au

Question 13

How do you normally charge for your service?

Accepted Answer

Eftpos, Cheque, Debit Card, Credit Card, Bank Transfer, We will update our processes to accept the easy pay a bill via the Bpay service

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our emergency electrician sydney service and contractors services which offer unique area discount and deals to all clients looking for an electrician

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully Licensed & Qualified, Trades Monitor Accredited Contractors, 24 / 7 Emergency Service Master Electricians, No Obligation FREE QUOTE to all clients

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