Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have all the necessary insurances required to have service technicians at your home, if you are not satisfied, we will come back until the problem is rectified

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We are a professional pool company with qualified technicians, we pride ourselves on exceeding customer expectations and delivering the highest level of customer service.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Condition of pool water eg Blue, Green or black Size of pool  Age of equipment, if its an issue with the equipment

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Provide photos to us in order to provide an accurate quote  Provide as much information as possible for job   Ensure there is access to the property for time agreed for job to be done

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Customers whom book in for a regular clean, become a VIP Customer and have access to our loyalty program which will attract special offers and discounts

Question 6

What makes your pricing competitive?

Accepted Answer

We have negotiated some aggressive discounts from our suppliers hence we are able to pass these savings onto our customers

Question 7

How do you normally charge for your service?

Accepted Answer

We generally charge a flat fee for each service and chemicals are usually additional depending on the condition of the pool.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Pool Megamart is a one stop shop for pool owners, we provide an online site where purchase can be made from the comfort of your home our pricing is very competitive withfree shipping for orders over $50, retail store in Castle Hill and and we provide service to residents of Sydney metro areas.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our technicians are experienced and qualified with years of experience in the industry, from keeping your pool in perfect condition with general maintenance, Green to Clean, Acid wash, Equipment installations, we can do  it all.

Pool Megamart

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Are you an insured business and do you guarantee your work?

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