Pinnacle Cleaning

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Reviews (1)

• Lauren K

  Verified Oneflare review

  01 Mar 2025

  Verified

  Job Type: Home Cleaning

  Location: Moonee Ponds, VIC

  WARNING - do not use Pinnacle Cleaning! seemed great and responsive at first, lovely and chatty and was a fair price for a deep spring clean, as well as cleaning my microwave, oven, fridge, and sliding doors. I had to leave the house so I left the money and trusted the job to be completed. When I got home I saw that the clean that was supposed to be a deep spring clean was not done at all and would not even pass for a general clean. Tables and benches not wiped, sinks not cleaned, fridge shelves not done, microwave not done, sliding doors and cupboards streaky, no vacuuming, no dusting, no mopping, and no cleaning of bathrooms was done. I honestly don’t know what was done, but nothing was completed to any standard. Very disappointing to say the least. offered to come and fix it but then decided on a refund. Since then he was rude saying the oven and showers were filthy which is not true, they just needed a good clean which is what a cleaner’s profession is. But inability to quote a job correctly has nothing to do with me. The quote was described for a deep clean. I have yet to receive the refund so he has effectively stolen my money and has stopped responding, making me take further action. I had to hire a real professional cleaner to complete the job he agreed on, so until I get my refund from him I have paid twice for this job. Save your time and your money and do not hire Pinnacle Cleaning!