Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We carry professional indemnity insurance and we guarantee to provide you with images you love. Feel free to talk to us at any time about any concerns or queries you might have. We want happy clients!!

Question 2

What do you like most about your job?

Accepted Answer

We love working with people. We love creating amazing images and we LOVE making our clients happy. We passionately believe in capturing moments that will be treasured forever and want our clients to have perfect images that can always be cherised once that moment in time has passed.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Frank Faller is an accredited professional photographer with the AIPP. We invest in ongoing training to ensure we are equipped with the latest and best technical and creative skills. We care deeply that you will love your images.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know where you want your shoot to take place ... in our studio, in your home or at another location. It helps to know what ideas you already have about your shoot and the types of images you would like. Let us know if you think you might need your photographer for more than 2 hours.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) You can't go wrong with our packages - the prices are upfront and there are no hidden costs. 2) If you think you might like canvases or prints or extras outside our packages, ask for our price list and set your budget before you start. 3) If it's wedding photography you're after, book now to take advantage of our amazing photography plus cake offer for only $950!

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our fabulous Winter 2014 wedding package is on offer to Oneflare customers. Book for divine wedding photography anytime during the winter months and take advantage of our amazing PHOTOGRAPHY plus WEDDING CAKE package for 50 guests for only $950!!

Question 7

What makes your pricing competitive?

Accepted Answer

We provide the highest quality and believe in fair prices. Beautiful images should be available to everyone at an affordable price. As a small business operating from our property in Cashmere, we keep our overheads low and pass the savings onto our customers.

Question 8

How do you normally charge for your service?

Accepted Answer

Portrait shoots in studio are $450 with a 2-hour shoot plus edited images on disc.  Wedding packages start at $620 for wedding preparation, ceremony and faux cake cutting with edited images on disc. Different packages available for prints or albums and for longer durations.  Makeover shoots including professionally airbrushed photographic makeup and 10 AMAZING edited images are $450.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At photo momente, we love all types of photography ... weddings, parties, babies, families ... anything!  Our speciality is glamour photography, so if you're looking for a fabulous "makeover" shoot or perhaps a model portfolio, please contact us to find out more.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Frank has been behind a camera for more than 30 years. He is an accredited professional photographer with the AIPP (Australian Institute of Professional Photography).  AIPP accredited professionals "combine a love and passion for their craft with a dedication to running their business in an ethical, and professional manner and a desire to give you the ultimate customer experience."  AIPP accredited professional photographers are trained, educated and skilled and this is monitored by the Institute.

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