Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I operate a honest professional photography business. I offer all my customers a money back promise on all my work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I first started in photography when I undertook a trip around Australia back in 2010. I was taking landscape photos and then fell in love with photography. I undertook a Diploma course in photography and now have a special interest in portraits and family photography.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I photographed a family recently and their four year old daughter had the cheeky smile that caught my eye. As we moved from one location to another she wanted to help carry some equipment. I explained that it was to heavy for me and I needed her help. A lovely little girl.

Question 4

What do you like most about your job?

Accepted Answer

Working with people especially families and ensuring that they have great memories of their children as they grow up and at special events and time in their lives.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience I have and what qualifications and training I have undertaken. They could ask if their is an area of specialty that I work in.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How will I receive my photos? I explain that I will process the photos and download them onto a USB stick and post the USB stick to them. If they live locally I will drop the USB stick off at their house.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Once at job is confirmed with the customer I will send the customer a text message two day prior to the scheduled date to confirm my attendance and that the time and date are still OK with the customer.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I offer a every professional and timely photography service to all my clients. My service is backed up by a money back promise

Question 9

What makes your pricing competitive?

Accepted Answer

I charge a price to cover all cost associated with the job and keep my overheads down and pass the saving onto my customers

Question 10

How do you normally charge for your service?

Accepted Answer

I charge on an hourly rate plus the cot of materials ie USB stick, parking, postage. I can also provides high quality digital prints at additional cost.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My area of specialist is family portrait and events photography. I have seven grandchildren and enjoy photographing family and children ie new born, children, families, couples and corporate events and birthdays.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 5 years experience as a photographer and hold a Diploma of Photography. My experience as a photographer covers taking photos of kids, events and christening.

Mark Sullivan Event Photography

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Are you an insured business and do you guarantee your work?

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