Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. Fully insured and we guarantee our work.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

How did you decide to get into your line of work?

Accepted Answer

20 plus years of web design work and IT support has developed a wealth of experience and confidence to takle almost any web desing project.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

When MobMap approached us to develop both their company website and specialized Family Tree application, we knew this would be a rewarding challenge that would showcase our full range of capabilities. MobMap, a genealogy research company, needed a professional web presence that would establish their credibility while also featuring a sophisticated interactive family tree tool for their customers. Their vision was ambitious: create an intuitive platform where users could visualize complex family connections spanning generations while maintaining a clean, professional aesthetic. The collaborative process with MobMap's founder, stands out as one of our most fulfilling client experiences. What made this project special was MobMap's passion for genealogy combined with her openness to our technical recommendations. Rather than dictating specific features, they articulated clear objectives and trusted our expertise to implement solutions. When we delivered the final product—a responsive website with their custom Family Tree application seamlessly integrated—they're reaction made all the late nights worthwhile. "You didn't just build what we asked for," they said during the final presentation, "you built what we needed but couldn't articulate." The application's intuitive drag-and-drop interface for building family connections and the interactive visualization tools exceeded their expectations. The most gratifying outcome wasn't just the positive feedback but watching MobMap's business grow as a direct result of our work. Within three months, their user base had tripled, and they've since expanded their service offerings based on the foundation we created together. This project exemplifies why we do what we do—creating digital solutions that genuinely transform our clients' businesses.

Question 5

What do you like most about your job?

Accepted Answer

Building websites and helping small bsuinesses get found effectively online

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. About the Design Process -   What's your design process from start to finish? How much input will I have during the design process? How do you handle revisions and feedback? Will I receive multiple design concepts to choose from?  2. Timeline and Project Management -   What's the estimated timeline for completion? What information and assets do you need from me to get started? Who will be my point of contact throughout the project? How often will I receive updates on progress?  3.Technical Considerations -   Will my website be mobile-responsive? How will you optimize my site for search engines (SEO)? What platform will my website be built on (WordPress, Shopify, custom, etc.)? Will I be able to update content myself after launch? What security measures will be implemented?  4. Business Needs -   How will you ensure the website meets my specific business goals? What strategies will you use to convert visitors into customers? How will you integrate my branding into the design? Can you incorporate features specific to my industry?  5. Cost and Value -   What's the total cost, and what does it include? Are there any ongoing costs I should be aware of? Do you offer website maintenance after launch? What's your payment structure (deposit, milestones, etc.)?  6. Portfolio and Experience -   Can I see examples of similar projects you've completed? Do you have experience in my specific industry? Can you provide references from previous clients?  7. Post-Launch Support -   What kind of support do you offer after the site launches? How are website issues handled after completion? Will you provide training on how to use the website? What analytics will be set up to track performance?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We don't just make a site then leave you to yor own devices. We continue o support and maintain all out site to ensure visability and security.

Owl Web Design

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