Onyx Removals

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Reviews (264)

• Graham W

  NEW

  Google review

  20 Oct 2025

  Honestly, I thought all moving companies were the same — until now. These folks are on another level. They brought extra padding materials just because they saw I had a lot of mirrors. They noticed our cat was nervous and even made sure the back door stayed shut. It’s those little moments that made them feel like a team that genuinely cared.
  Onyx Removals

  replied

  20 Oct 2025

  Thank you for your wonderful feedback, Graham! We strive to go above and beyond for our customers, and we're thrilled to hear that our team's efforts made a positive impact on your moving experience. Ensuring the safety of your belongings and considering the comfort of your pets are our top priorities. Your kind words motivate us to keep delivering exceptional service. We truly appreciate your support!
• rahman A

  NEW

  Google review

  19 Oct 2025

  This company didn’t just meet expectations — they dismantled them and reassembled something better. Our home was packed tight with decades of history and fragile keepsakes. They approached every piece with reverence and resourcefulness. We’ve had movers in the past who just wanted to be done. These guys wanted to do it right. And they absolutely did.
  Onyx Removals

  replied

  20 Oct 2025

  Thank you for your wonderful feedback! We're thrilled to hear that our team was able to exceed your expectations while handling your cherished belongings with care. It’s our mission to provide a thoughtful and meticulous moving experience, and we’re glad you noticed that. Your kind words motivate us to continue delivering exceptional service. We appreciate your trust in us for such an important task.
• Neni N

  NEW

  Google review

  17 Oct 2025

  I’ve used several movers in the past, but this team redefined excellence. They arrived with military-level coordination but the warmth of old friends. It felt less like hiring help and more like getting rescued by experts. I never imagined I’d laugh this much on a moving day. They even took the time to label everything with such accuracy that unpacking was almost fun. These aren’t movers. They’re moving whisperers.
  Onyx Removals

  replied

  17 Oct 2025

  Thank you so much for your fantastic review! We're thrilled to hear that our team was able to redefine your moving experience with both professionalism and a personal touch. It’s wonderful to know that our efforts to label everything accurately made unpacking enjoyable for you. We strive to make moving as seamless and pleasant as possible, and your kind words affirm that we’re on the right track. We appreciate your support and look forward to helping you again in the future!
• Brett T

  NEW

  Google review

  17 Oct 2025

  Would not recommend. Movers were very slow as they charge by the hour. Scratched my fridge and now trying to claim it wasn't them, even though I showed them the damage before they left and they took photos only to take absolute weeks to say it "could not have been them". Movers themselves were fine, company is just gross. Took them literally a month to come up their sorry not sorry.
  Onyx Removals

  replied

  17 Oct 2025

  We apologize for the experience you had with our service. It's unacceptable that there was damage to your fridge and that communication regarding this issue took so long. We appreciate your feedback and will use it to improve our processes. Your concerns are important to us, and we will address them internally to ensure better experiences for our customers in the future. Thank you for bringing this to our attention.
• Lashonda F

  NEW

  Google review

  16 Oct 2025

  The most stress-free move I’ve ever had. The team showed up early, came prepared, and worked together like clockwork. Every piece of furniture was wrapped and secured perfectly. They made what could have been a hectic day calm and controlled.
  Onyx Removals

  replied

  16 Oct 2025

  Thank you for your wonderful feedback, Lashonda! We're thrilled to hear that our team made your move stress-free and organized. It's great to know that their preparation and teamwork left a positive impression on you. We appreciate your recognition of our efforts and hope to assist you again in the future!

Unique selling points

• Quality Service with Cheaper and affordable rates. We work 7 days a week to accommodate clients’ schedules.

• Reliability and Trustworthiness: Our services are backed by Labour Hire Licenses, Public Liability, Goods in Transit insurance. Positive feedback from clients highlighting reliability and trustworthiness.

• Professionalism and Experience: Trained Staff: Experienced and well-trained moving professionals. Long history in the industry with over 7 years' experience.

• Customized Moving Plans: We expertise in handling delicate items like pianos, antiques or artwork. We provide tailored moving plans to each customer.

• Competitive Pricing: We provide clear, upfront estimates with no hidden fees. We offer price matching with competitors and discounts for certain groups, students or seniors.