Onyx Removals

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Reviews (270)

• Molly B

  NEW

  Google review

  02 Nov 2025

  From the first phone call to the final box being placed, I felt completely supported and understood. My husband and I have moved a few times, but this was the first move where nothing felt stressful. They even labelled the boxes in a way that made unpacking almost fun. You can tell this company trains their people well and actually cares about the customer experience.
  Onyx Removals

  replied

  03 Nov 2025

  Thank you for your wonderful feedback, Molly! We're thrilled to hear that your moving experience was smooth and enjoyable. Our team takes great pride in providing excellent service and ensuring that every detail is handled with care. It's fantastic to know that our efforts made unpacking a fun experience for you. We appreciate your support and look forward to assisting you again in the future!
• Selvi L

  NEW

  Google review

  30 Oct 2025

  We had a very short window between leases, and I was panicking. Not only did this team manage to complete everything ahead of schedule, but they also helped us set up the nursery for our newborn before leaving. I can’t describe how much that meant. The professionalism was 10/10, but the compassion? That’s what I’ll never forget.
  Onyx Removals

  replied

  30 Oct 2025

  Thank you for your glowing review, Selvi! We're thrilled to hear that our team was able to help you during such a crucial time and even assist in setting up your nursery. It’s wonderful to know that our professionalism and compassion made a lasting impression. We wish you and your newborn all the best in your new home!
• Ridwan R

  NEW

  Google review

  29 Oct 2025

  (Translated by Google) I really like it (Original) Saya suka baget
  Onyx Removals

  replied

  30 Oct 2025

  Terima kasih atas ulasan positifnya! Kami senang mendengar bahwa Anda menyukai layanan kami. Komentar Anda sangat berarti bagi kami dan mendorong kami untuk terus memberikan yang terbaik. Kami berharap dapat melayani Anda lagi di masa depan!
• Bianca H

  NEW

  Google review

  29 Oct 2025

  Best removalists in Point Cook. The team handled our move with care, speed, and patience — even when our toddler unpacked a box mid-move! Not a single item damaged. We’ll be using them again for our next move.
  Onyx Removals

  replied

  29 Oct 2025

  Thank you for your wonderful feedback, Bianca! We're thrilled to hear that our team provided you with a smooth and careful moving experience, even amidst the chaos of a toddler. It's great to know that all your items were handled safely. We look forward to assisting you again for your next move!
• Weston H

  NEW

  Google review

  29 Oct 2025

  I mentioned my 25 indoor plants casually during booking — but they came with upright bins, breathable covers, and even checked placement near windows at the new place. All survived the journey from Newport. Legends.
  Onyx Removals

  replied

  29 Oct 2025

  We're thrilled to hear that your indoor plants made it to their new home safely! Our team strives to provide extra care and attention, and it's wonderful to know that they took the time to ensure your plants were well-handled. Thank you for trusting us with your move, and we appreciate your kind words!

Unique selling points

• Quality Service with Cheaper and affordable rates. We work 7 days a week to accommodate clients’ schedules.

• Reliability and Trustworthiness: Our services are backed by Labour Hire Licenses, Public Liability, Goods in Transit insurance. Positive feedback from clients highlighting reliability and trustworthiness.

• Professionalism and Experience: Trained Staff: Experienced and well-trained moving professionals. Long history in the industry with over 7 years' experience.

• Customized Moving Plans: We expertise in handling delicate items like pianos, antiques or artwork. We provide tailored moving plans to each customer.

• Competitive Pricing: We provide clear, upfront estimates with no hidden fees. We offer price matching with competitors and discounts for certain groups, students or seniors.