Ontime Movers

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Reviews (120)

• Shayan V

  NEW

  Google review

  21 Jul 2025

  They scratched my timber floor, they asked me to pay the full amount $2,300.00 for the job they did start 7:45 finished 11:00. It’s been 18 days and they have not organised anyone to even come look at the damage, they workers took photos before they left and told me that day or next someone will come pass. I had multiple phone calls and messages the owner told me if the scratches bother me I can rub olive oil on them they will disappear. Use some other company for your move.
• Mick

  NEW

  Google review

  07 Jul 2025

  Ontime Movers were punctual and polite. They moved the spa with ease and care! No dramas what so ever. Will use these guys again!
• Natalie G

  Google review

  11 Jun 2025

  The guys arrived on time and were friendly, but sadly our TV was damaged so we have had to replace it. We paid them for the move the same day we got our invoice. They were very quick to respond to us throughout about everything else but basically ignored us about the TV. After a couple of weeks they said they are not insured if particular items are damaged during a move, and that they would only consider it further if I removed my negative Google review - once I removed the review they just ignored me again. I don't care that they couldn't pay anything for the TV. I care that they ignored me for weeks and then pretended they'd do something if I removed my review. I personally wouldn't recommend.
• BLN

  Google review

  11 Jun 2025

  They took a long time to get back to me about the date and time for the moving, and despite following up to confirm the date and time, they didn’t turn up when they said they would, which delayed works that had been scheduled. Further I wasn’t advised of the limitations of their capabilities, which would have been nice to know when moving out furniture (such as they can’t disconnect ovens or reconnect dishwashers etc). I wouldn’t recommend.
  Ontime Movers

  replied

  12 Jun 2025

  Hi there, I’d like to discuss this more if possible? Are you certain you moved with us? Removal companies generally will never disconnect or reconnect an oven? However my team are more than happy to do the same with dishwashers. Also our team are generally always Ontime, so I’d like to discuss this move if possible!
• Natalie G

  Google review

  13 May 2025

  Arrived on time for the move and were friendly. However, the movers were a carefree with our furniture, a few items got dinged up, but the main issue was that our TV was ruined in the move and we will likely have to pay the moving cost again to replace it. They have not responded to any of my emails or calls to discuss the damage. Would not recommend.